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Mercedes-Benz of Silver Spring - Service Center

Silver Spring, MD

4.7
321 Reviews

321 Reviews of Mercedes-Benz of Silver Spring - Service Center

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July 13, 2019

.My experience with O'Reilly. my service advisor. O'Reilly explained the details of my car service, and answered all my questions in a thorough but simple way for me to understand. He is very knowled More

by Bunmi88*
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
O'Riley Moonsasigh
Sep 07, 2019 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for sharing your response to O'Riley's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 12, 2019

Regular Maintenance O'Reilly is her professional and took good care of me and my car. He is great and an asset to your dealership. I highly recommend him More

by GCholakian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee , O'Riley Moonsasigh
Sep 07, 2019 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for your kind review and recommendation; we are happy to pass along your comments to O'Riley! Feel free to reach out to us if you need anything. Have a wonderful day.

July 09, 2019

Service I worked with O’Riley who was extremely informative and gave me excellent customer service. I recommend this dealership to anyone who wants to buy a M More

by BrittanySmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
O'Riley Moonsasigh
Jul 10, 2019 -

Mercedes-Benz of Silver Spring responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

July 09, 2019

Peace of Mind O'Riley Moonasingh and the entire service team at Mercedes-Benz of Silver Spring are awesome! The great experience begins from the time you're welcome More

by juner20904
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
O'Riley Moonsasigh
Jul 11, 2019 -

Mercedes-Benz of Silver Spring responded

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

July 03, 2019

Annual Service Awesome Customer Service. Ensured that all my needs were meet to an extremely high standard. I will ensure that I share my experience with my co-wor More

by Wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
O'Riley Moonsasigh
July 02, 2019

Great service Always reliable, fast and courteous. Easy to work with, provide info on the details of that service call and things to watch or plan for next time. More

by JakeMaryland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : O'Riley Moonsasigh
Jul 03, 2019 -

Mercedes-Benz of Silver Spring responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Jul 04, 2019 -

Mercedes-Benz of Silver Spring responded

Hi Wayne, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 11, 2019

Excellent experience Very professional service. O'Riley Moonasingh goes over and above to ensure that not only is the service experience professional, but that it is genui More

by Kevin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
O'Riley Moonsasigh
Jun 15, 2019 -

Mercedes-Benz of Silver Spring responded

Kevin, thank you for sharing your response to our staff's outstanding service! Feel free to reach out to us if you need anything. Have a wonderful day.

June 10, 2019

Routine maintenance Easy to schedule appointments with Bryanna - answered all my questions. My personal advisor O’Riley M. was on point - has great customer care and foll More

by Favoriteride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryanna and Ray , O'Riley Moonsasigh
Jun 15, 2019 -

Mercedes-Benz of Silver Spring responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 07, 2019

My advisor great! My advisor always gives me the best advice and he’s very efficient and knowledgeable. James is always a great help and a pleasure to interact with More

by Jsngegba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : O'Riley Moonsasigh
Jun 13, 2019 -

Mercedes-Benz of Silver Spring responded

We're very happy to hear James was able to provide you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 06, 2019

Great experience I’m a new car buyer. Came in and had a great experience with the employees. I felt welcomed. They made it felt like home. I will definitely recommend More

by Tonytone123445
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David carter , Frank Fowler
Jun 13, 2019 -

Mercedes-Benz of Silver Spring responded

We are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

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