Mercedes-Benz of Silver Spring - Service Center

Will visit again Staff person was very timely and efficient. Discuss my options and was helpful. Very good customer service skills. Customer service area is always cl Staff person was very timely and efficient. Discuss my options and was helpful. Very good customer service skills. Customer service area is always clean and pleasant. More

Service Awesome service! Personal service that was efficient, fast and friendly. Very knowledgeable and offered great advice on maintaining my car and how to Awesome service! Personal service that was efficient, fast and friendly. Very knowledgeable and offered great advice on maintaining my car and how to use several features of the car More

Thanks O’Reilly For over 20 years, my car has been serviced by MB of SS. Ray Gardazzi, Walter Kehoe , and Ann meyers were excellent. I still GO TO Ray for advice. A For over 20 years, my car has been serviced by MB of SS. Ray Gardazzi, Walter Kehoe , and Ann meyers were excellent. I still GO TO Ray for advice. After Ann Meyers left, service declined dramatically due to instability in every department. However, thankfully O’Reilly has been steady state, professional and responsive to questions regarding service for my car. I’m trusting that the quality of service that O’Reilly brings to MB of SS is recognized and appreciated. More

Service This was my second visit for service at Silver Spring Mercedes-Benz. On both occasions I have been very satisfied with the service. I was assigned to This was my second visit for service at Silver Spring Mercedes-Benz. On both occasions I have been very satisfied with the service. I was assigned to Mr. O’Reilly Moonasingh’s Team.and he was very diligent and kept me updated on the progress of the work being performed on my car. I really appreciated that each time I received a text from him. I look forward to continuing to having my car serviced at Mercedes Benz Of Silver Spring. Thank you More

S600 Mercedes Elio is excellent customer service rate 10. Building rate 8 Individuals that take and bring your car rate 4, A SMILE goes a long way. Elio is excellent customer service rate 10. Building rate 8 Individuals that take and bring your car rate 4, A SMILE goes a long way. More

Great Service! I had my first maintenance service today. My Customer Service Advisor, Mr Moonasingh, was courteous and very efficient. Great customer service and g I had my first maintenance service today. My Customer Service Advisor, Mr Moonasingh, was courteous and very efficient. Great customer service and great maintenance service! More

Great experience, prompt service Had a great experience with service at this dealership. Service was prompt and O'Riley provided helpful updates and assistance in getting a loaner c Had a great experience with service at this dealership. Service was prompt and O'Riley provided helpful updates and assistance in getting a loaner car. Definitely recommend! More

Efficient, friendly, attention to detail. Our Sprinter 3500 went in for the 20K Mille service. Darrell processed the job including special requests quickly and delivered the vehicle on time. G Our Sprinter 3500 went in for the 20K Mille service. Darrell processed the job including special requests quickly and delivered the vehicle on time. Great customer service. More

Elio Ayala is the best service advisor in the world!!! Elio has been servicing my car for the last 10 years. I’ll love in VA and I have 4 other dealerships closer to me for service, however I got to see El Elio has been servicing my car for the last 10 years. I’ll love in VA and I have 4 other dealerships closer to me for service, however I got to see Elio all the way in Silver Spring because he always makes the service process easy, fast and friendly. I would recommend Elio. If he went to Kia, I might follow him there with my Benz. . :-)) More