Mercedes-Benz of Silver Spring - Service Center

Courteous on time service . They were professional and quick to diagnose and repair the problem. I would recommend .these experienced techs and service advisors. They were professional and quick to diagnose and repair the problem. I would recommend .these experienced techs and service advisors. More

Service rep was responsive and attentive. Car was finished as promised. The online payment and check out was easy and efficient. Car was finished as promised. The online payment and check out was easy and efficient. More

I do not recommend this Mercedes Benz dealership. I wasted my time, especially with Ashley who wasted my time. Would not recommend her as a sales person. Never again. I wasted my time, especially with Ashley who wasted my time. Would not recommend her as a sales person. Never again. More

Edward and the entire team have provided me superb customer service each and everytime I've come in for car service and most recently car purchase. I've been a customer since 2018 and will continue to customer service each and everytime I've come in for car service and most recently car purchase. I've been a customer since 2018 and will continue to purchase future vehicles at the Mercedes-Benz of Silver Spring. More

purchases car from dealer in Nov 22 took for B service april23 and they found issues that needed ro be resolved so i was confused what is certified pre owned smh april23 and they found issues that needed ro be resolved so i was confused what is certified pre owned smh More

I finally found a home for my Mercedes! The service is second to none. They are a cut above the other dealer. The service is second to none. They are a cut above the other dealer. More

Robert Marr was very rude to me even though I have been a customer here for over 6years and spent thousands with your company. customer here for over 6years and spent thousands with your company. More

Great experience, service manager Tom Rodkey is a keeper, I was traveling and had a issue with my vehicle and Tom went out of his way to help me get going again, fantastic organization, thank you all for bei I was traveling and had a issue with my vehicle and Tom went out of his way to help me get going again, fantastic organization, thank you all for being so professional. More

The service manager was very professional and attentive to my needs for my car Thank to my needs for my car Thank More

Very professional staff, ease of making appointments, loved the car wash and the friendly attention loved the car wash and the friendly attention More