Mercedes-Benz of St. Charles

The sales dept and finance department were very courteous and helpful in navigating the sale of my 2027 S580. They also went above and beyond in going over all the new features. I would definitely courteous and helpful in navigating the sale of my 2027 S580. They also went above and beyond in going over all the new features. I would definitely recommend this dealership More

The staff at Mercedes-Benz of xx. Charles were very knowledge of the product and accommodating throughout the purchase process. Charles were very knowledge of the product and accommodating throughout the purchase process. More

The service team is always very friendly. I love that I can get a loaner car for the day of the service. I love that I can get a loaner car for the day of the service. More

Dean the Service Manager and the main service tech were great. Mercedes Roadside assistance was great too. great. Mercedes Roadside assistance was great too. More

Great service as always. Dean P. Provides top notch service. Really appreciate the loaner car. Dean P. Provides top notch service. Really appreciate the loaner car. More

I was very happy with the service and didn’t have to wait long. Waiting area was comfortable, but would prefer news channel on TV instead of home remodeling channel. long. Waiting area was comfortable, but would prefer news channel on TV instead of home remodeling channel. More

Always excellent service from this dealership! Dean is a professional service adviser. All my cars are serviced at this dealership. Excellent! Dean is a professional service adviser. All my cars are serviced at this dealership. Excellent! More

Met with Heather a few months ago but wasn't quite the time for us to purchase. Returned early July and because of timing, interacted with Andrew. Our overall experience was friendly, professional, and v time for us to purchase. Returned early July and because of timing, interacted with Andrew. Our overall experience was friendly, professional, and very knowledgeable without a high-pressure sales approach. My husband and I had the pleasure to work with Emal again and our experience with each of these employees was wonderful. Taylor is an amazing asset to your team with an extremely customer oriented informational session on what our car offers and how to utilize the functions. More

I wanted to wait a few months before placing a review. Heather was absolutely wonderful through the whole process of buying a used 2023 Land Rover defender. They also were super kind to my dog who we had Heather was absolutely wonderful through the whole process of buying a used 2023 Land Rover defender. They also were super kind to my dog who we had with us during the purchasing process. Heather went above and beyond to make sure we were comfortable and it was an all-around great experience even trading in my 2022 Jeep Wrangler Rubicon Hybrid. Thank you for the wonderful experience. I'm very happy with my purchase. More

Service, especially from Taylor and Corey, is always courteous, professional, and knowledgable. Even though I know next to nothing about the mechanics, I always leave feeling that I have been thoroughl courteous, professional, and knowledgable. Even though I know next to nothing about the mechanics, I always leave feeling that I have been thoroughly made aware of the condition of my car. Thanks to all of you. More