I needed to get my vehicle serviced and Brad Schrank assisted me with the process! He is so professional & kind and was able to get me into a loaner car immediately (upgraded as well to test drive a new GLC)! Brad is very thorough & followed up daily with me regarding progress of my vehicle, not to mention a part that needed to be replaced due to a recall, and Brad made sure that was taken care of as well! Thank you for the Amazing service Brad you’re so knowledgeable and you treat the clients right, Mercedes St. Charles is lucky to have you! Not to mention the entire Mercedes service department is great! (Scott too!) You definitely have a loyal customer and I share my great experiences with friends and family! Thank you for making my business feel so valued! You’re the Best!