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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,947 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,947 reviews

November 19, 2022

Jonny, Kolls,and Joel were great explaining our new vehicle options. Had us In and out quickly! More

by rfrias12
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko, Joel Arroyo
Nov 21, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful feedback! Jonny, Kolls, Joel & the rest of the team appreciate your business and hope to see you again next time here at Mercedes-Benz of Natick!

November 18, 2022

Jonny was very helpful and the issue was solved in a couple of minutes. Thank you very much. More

by Oksana B
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the review, Oksana! We're so glad Jonny was able to assist you and we hope our team can be of service again in the future. Take care! - Mercedes-Benz of Natick

November 18, 2022

I want to commend the service and management staff from Mercedes-Benz of Natick, including Brian Breidegam and the manager, Adam Shapiro. I returned to the dealer due to having a window issue in my 2021 AM More

by TE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan (Loaner Dep.), Julian (vehicle receiving), Adam Shapiro
Nov 21, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for recommending Brian and Adam at Mercedes-Benz of Natick! We appreciate your business and look forward to seeing you next time!

November 18, 2022

Jonny is not only expert and knowledgeable- he is kind, patient, and an excellent instructor. He provided an experience worthy of a luxury purchase and the Mercedes brand. More

by Joe Coughlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub
Nov 21, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful feedback, Joe - Jonny will be thrilled to hear it! Our Mercedes-Benz of Natick team appreciates your business and looks forward to working with you again in the future. Take care!

November 17, 2022

I've been dealing with MB-Natick for three years now and they are great! Scott Masterson is always above and beyond and all the rest of the staff are also great. More

by rakterminal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Nov 18, 2022 -

Mercedes-Benz of Sudbury responded

Scott and the team are grateful to have your kind feedback and five-star rating! Thank you for being a loyal Mercedes-Benz of Natick customer!

November 17, 2022

Very impressive dealership and people. Turnover seems rapid, but the inventory stays larger. From first impression to purchase follow-up, the staff excel. Stephen Boston is a wise and s More

by tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
Nov 17, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to leave us a review, Tom! Stephen, Jonny & the rest of the Mercedes-Benz of Natick team appreciate your business and look forward to working with you again in the future!

November 17, 2022

Vito,Jonny and Danny they did great service. I so much happy with them. I will recommend all my friends and family. More

by Master Kim
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub
Nov 18, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the kind review! We appreciate you recommending Vito, Jonny & Danny to your friends and family and look forward to seeing you again next time here at Mercedes-Benz of Natick!

November 16, 2022

Always attentive to details! Honest and reliable…..their estimate on costs are always accurate…….and, Fred Ramsey is the BEST! More

by Bob
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Mercedes-Benz of Sudbury responded

This is great to hear, Bob! Thank you for taking the time to leave Fred and the team with such a great review! - Mercedes-Benz of Natick

November 16, 2022

The dealership and my service advisor, Scott Masterson were professional, courteous, knowledgeable and very helpful. I wouldn't hesitate to recommend either to others. More

by joneil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Nov 16, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful review! We appreciate you recommending Scott & the Mercedes-Benz of Natick team to others and hope we can be of service to you again in the future!

November 15, 2022

We purchased a car from Howard at mercedes- benz of natick, after test driving similar cars at other dealerships. Prior to test drive he took the time and showed us all the vehicles amenities and featu More

by Eaomaley12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Mercedes-Benz of Sudbury responded

Thank you so much for making the trip to come visit us here at Mercedes-Benz of Natick! We're thrilled to hear Howard made your purchase with us a great one and we'll be sure to share this wonderful feedback with him. Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you!

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