Back

Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,952 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

141 Boston Post Road Rte. 20

Sudbury, MA

01776

Directions

By Type

Showing 2,952 reviews

August 23, 2022

Best car salesman so knowledgeable intelligent sharp and knows all his stuff about Mercedes’ Benz products and vehicles. So patient and best car buying experience. So simple and amazing explanation about co More

by V2533793
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful feedback! We're happy to hear you had a great experience with our team here at Mercedes-Benz of Natick and we hope we have the privilege of working with you again in the future. Take care!

August 22, 2022

Steve Boston is why we keep coming back to this dealership for over 30 years. This time around we worked with Johnny and he’s been very very helpful. More

by debbieattias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Mercedes-Benz of Sudbury responded

We are so happy our Mercedes-Benz of Natick team earned your five stars. Thanks Debbie!

August 22, 2022

Jonny and Saena did an excellent job to help us buy a new car with fun and joy. More

by Mary Wu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas
Aug 23, 2022 -

Mercedes-Benz of Sudbury responded

Jonny and Saena are glad you had a great visit, Mary! Thank you for rating us five stars! - Mercedes-Benz of Natick

August 20, 2022

Fred Romsey is an amazing service rep. He always gets my car fixed in a timely manner. He gets me a loner if needed snd is polite and efficient. More

by kfkitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Mercedes-Benz of Sudbury responded

Fred and the team appreciate the great review and rating! We hope that you continue to be impressed with your service at Mercedes-Benz of Natick! Thank you!

August 20, 2022

Appointment was available. They got started right away and finished quickly. A front license plate frame was added which protects the plate during car washes . More

by Trbogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Mercedes-Benz of Sudbury responded

We appreciate your kind words and five-star rating! We're happy the team could provide excellent care to you! Thank you! - Mercedes-Benz of Natick

August 20, 2022

Charles is an excellent agent and he was incredibly helpful throughout the entire process. I came in looking to trade in my old vehicle for a newer certified pre owned vehicle. Other than that, I had n More

by bill.thomp17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience, Bill! It was a pleasure having you visit us here at Mercedes-Benz of Natick and we're so glad Charles was able to help you find the perfect vehicle. Enjoy your new C300 and please don't hesitate to reach out if we can be of service again in the future!

August 20, 2022

Great experience with Vito, Johnny, yatin, danny . I am glad I picked this dealership . I will definitely recommend more people More

by Marie Rose Canton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub, Kolls Oloko
Aug 22, 2022 -

Mercedes-Benz of Sudbury responded

Hi Marie, We're so appreciative of you for leaving Vito, Johnny, Yatin, and Danny this excellent five-star review! We look forward to seeing you back at Mercedes-Benz of Natick in the future! Thank you!

August 20, 2022

Always very professional & polite-always solve my problems-I have had the same service rep for years(Fred Romsey,Jr) and he is terrific-we have a great relationship & he always serves my needs best! More

by mikemingo7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fahad Arshad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Mercedes-Benz of Sudbury responded

Hi Mike, We're grateful for your loyal business all these years! It means so much to us that you feel confident coming to see Fred and our team for all your automotive needs, and we cannot wait to continue providing this level of service in the future! Thank you so much! - Mercedes-Benz of Natick

August 20, 2022

The team at Herb Chambers wa amazing! In a time when supply is low, they made the buying experience easy! The incredible we vice didn’t stop once I purchased my car. I went back for More

by AudreyWinterDriben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Mercedes-Benz of Sudbury responded

Hi Audrey, We're happy to hear that Jonny went above and beyond for you while you purchased your car! Thank you for the great feedback and five-star rating! Be sure to visit us again!

August 19, 2022

Perfect. He did A really wonderful job explaining things and was very considerate of me and my time. I would definitely recommend him. More

by John_Kaag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel
Aug 19, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the awesome feedback, John! The Mercedes-Benz of Natick team looks forward to serving you again in the future!

...
123
...