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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,952 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,952 reviews

August 08, 2022

Rafic, Johnny, and Danny are doing great job for me. 2022 Mercedes s580 pickup otday More

by Tlin1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub, Kolls Oloko, Rafic Trawi
Aug 09, 2022 -

Mercedes-Benz of Sudbury responded

Congratulations on your 2022 Mercedes-Benz S580! We know you'll be happy with your vehicle and look forward to assisting you again! Thank you for leaving Mercedes-Benz of Natick your five-star review!

August 06, 2022

My wife loved her buying experience at Natick and especially dealing with Vito. He was excellent to deal with and why we drove over an hour to Natick. Thanks Vito!! More

by Mcc4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko, Scott Masterson
Aug 08, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing this review! We appreciate you making the trip to come visit us here at Mercedes-Benz of Natick and are happy to hear that your wife enjoyed working with Vito. Take care and please don't hesitate to reach out if there's anything else we can do for you!

August 06, 2022

It was so great learning about my new Mercedes’ from Johnny. I bought the car from a different dealership and brought it in to ask some simple questions around the app. Instead of just answering those q More

by Rbekheit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the kind review! We're so glad Johnny was able to get you familiar with all the great features in your vehicle and we'll be sure to let him know how much you appreciate his awesome service. Thanks for visiting us here at Mercedes-Benz of Natick. We hope to see you again in the future!

August 06, 2022

Working with Howard was excellent. Johnny was exceptional! He was so through and his explanation was top notch. I am so thankful for his help. More

by Stcc99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the kind review - we'll be sure to share it with Howard & Johnny! Your business is much appreciated by all of us here at Mercedes-Benz of Natick and we hope we have the opportunity to serve you again in the future!

August 06, 2022

The service department was prompt, attentive and courteous. Brian explained what the techs had found and kept me informed. More

by anneclairefox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the fantastic feedback! We appreciate you visiting us here at Mercedes-Benz of Natick and hope to see you again in the future!

August 05, 2022

Jonny took the time needed to provide a complete overview. Thanks! for taking the time and caring. More

by kuldeep
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the five stars! We're glad to hear that Jonny could assist you during your visit here at Mercedes-Benz of Natick. We hope to see you back for all of your future auto needs!

August 05, 2022

I was doing quite a bit of research to find my next Toyota Sequoia, and as luck would have it, This dealership had exactly what I was looking for! I hit one button on the website and Dakota emailed me More

by Sue Kiefer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the review, Sue! We're so glad you could find what you were looking for here at Mercedes-Benz of Natick and we're thrilled to hear that Charles & the team took such wonderful care of you during your visit. Enjoy your new ride and please don't hesitate to reach out if we can be of service again in the future!

August 04, 2022

Jonny took as much time as we needed to learn everything about our GLS. He taught us in a way that was super easy to understand, and we couldn't have asked for a better experience. More

by jwhite0330
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafic Trawi
Aug 05, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience! We're so glad Jonny was able to get you feeling comfortable with all the great features your new vehicle has to offer and we'll be sure to pass along these kind comments to him. Thanks for trusting Mercedes-Benz of Natick with your business. We hope we have the opportunity to work with you again in the future!

August 04, 2022

great service meet with me right away kept me informed of what was needed on the car More

by cquinn4114
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Aug 05, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful feedback! We're so glad we had the opportunity to assist you and hope we can be of service again in the future. Take care! - The Mercedes-Benz of Natick Team

August 04, 2022

They completed the work as requested in a timely manner and identified potential follow up issues. Commutation from Scott the service advisor was great. More

by michael_bennett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Aug 05, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful feedback, Michael! We appreciate you trusting the Mercedes-Benz of Natick team with your business and hope we have the opportunity to serve you again in the future!

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