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Mercedes-Benz of Sudbury
Sudbury, MA
2,952 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,952 reviews
August 01, 2022
Brian was very accommodating even though I didn’t have an appointment.he was very professional and took care of my problems. appointment.he was very professional and took care of my problems. More
by Stvenb1943
Employees Worked With
August 01, 2022
I had a problem with my car and problems with result before I was expecting before I was expecting More
by Martharamos847
Employees Worked With
Other Employees :
Luis Aguasvivas, Abdul Khalid, Scott Masterson
August 01, 2022
Very professional and excellent customer service. Johnny was very helpful in reviewing user guides and all I needed to know. Johnny was very helpful in reviewing user guides and all I needed to know. More
by afdental
July 31, 2022
Had a wonderful experience dealing with Brian my service advisor. Was able to get my car in and repaired quickly. He was knowledgeable and helpful. I’ll be contacting him in the future with all my Mercedes advisor. Was able to get my car in and repaired quickly. He was knowledgeable and helpful. I’ll be contacting him in the future with all my Mercedes needs. More
by Tricialawson820
Employees Worked With
July 30, 2022
Saena was very helpful in picking out the right car for my needs. Never felt pressured into one vehicle over another or an option versus another. Very friendly and knowledgeable. I would recommend worki my needs. Never felt pressured into one vehicle over another or an option versus another. Very friendly and knowledgeable. I would recommend working with Saena to friends and family without hesitation. Thanks Saena! More
by JMP
July 30, 2022
Jonny gave us a very informative session. He is very patient and helpful. Would definitely love to work with him again in the future. He is very patient and helpful. Would definitely love to work with him again in the future. More
by Emma
Employees Worked With
July 30, 2022
Scott and all of the associates I encountered were great! They were courteous and super efficient. The service I went in for was delivered as promised, the charged was what had been estimated. When all They were courteous and super efficient. The service I went in for was delivered as promised, the charged was what had been estimated. When all was done, they cleaned the car for me free of charge as only a premium derive would provide! More
by BingW
Employees Worked With
Loaner department/receptionist/car cleaning person , Scott Masterson
July 29, 2022
Jonny and Nick S did a great job, Jonny was very helpful and a good instructor Nick was very patient working with me and my daughter Loyce and a good instructor Nick was very patient working with me and my daughter Loyce More
by AntanangaKayongo Family
Employees Worked With
July 29, 2022
Brian in service was great and tried very hard to resolve my issue quickly and thoroughly. my issue quickly and thoroughly. More
by Jb_erlandson
