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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,952 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,952 reviews

July 07, 2022

Jonny is very passionate and professional in introducing the new A220 to us. He told us every detail about the car, which is fantastic. The experience is great and the overall services of Mercedes Natick ar More

by Yaoshen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Mercedes-Benz of Sudbury responded

The team loves to help customers find that perfect match, and we're thrilled that you got to be their latest success story! Thank you for being a Mercedes-Benz of Natick customer!

July 07, 2022

My previous purchases from BMW was unlike any other I stopped in by Mercedes in Natick I went in and left while searching on the market Dakota was able to follow up with my interest, Steve Boston was hel More

by YunZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub, David Grancell
Jul 11, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful review and congratulations on your beautiful new GLC 300! We're so glad you enjoyed working with our team here at Mercedes-Benz of Natick and we hope we have the privilege of working with you again in the future. Take care!

July 07, 2022

My experience coming into Mercedes Natick was great I was first greeted by nice front desk lady Sharon who introduced me to Jonny today he was great in showing my about my new GLC300, I was able to learn a l More

by stvndee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the five-star review! We are happy to hear that Shanon and the rest of the team here could assist you during your visit. We hope to see you back at Mercedes-Benz of Natick for all of your future automotive needs!

July 06, 2022

Great loaner car service, adviser Fred very well managed car repair, customer and loaner car over the long holiday weekend service, with an awesome professional manner ! More

by Sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Mercedes-Benz of Sudbury responded

Hi Sunny, thanks for the five stars! We're glad to hear that Fred could assist you during your time with us and we hope to see you back at Mercedes-Benz of Natick for all of your future auto needs!

July 05, 2022

It was a pleasure working with Agent Charles at Mercedes Natick. He added so many personal touches for me and made sure everything was top notch for me. It was a great experience and I enjoyed working wit More

by Amanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
Jul 07, 2022 -

Mercedes-Benz of Sudbury responded

Hi Amanda, thank you for taking the time to share your experience working with Charles at Mercedes-Benz of Natick! We appreciate your business and kind review! We look forward to seeing you next time!

July 05, 2022

Very accommodating to help me order the new 2022 C Class. Especially given the difficult time of supply chain constraints. More

by jayabra17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Mercedes-Benz of Sudbury responded

Congratulations on ordering your brand-new Mercedes-Benz C Class! It means a lot to hear that we've successfully provided a five-star experience! Thank you! - Mercedes-Benz of Natick

July 05, 2022

Johny was extremely helpful in registering my new glc350e with the connect me app. He was extemely flexible and I was able to reach him when needed! He was quick to respond to my voicemails and I am very sat More

by rfulgencio
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Aguasvivas, Abdul Khalid, Saena Nikolas
Jul 07, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share your experience working with Johny at Mercedes-Benz of Natick! We're happy that he accommodated your needs! We look forward to seeing you next time!

July 03, 2022

Jonny did amazing job explaining the interior cluster in the inner workings of the S580 Mercedes-Benz, I highly recommend Johnny to the next to anyone Who purchases a Mercedes-Benz from Natick Mercedes-Benz More

by R. Baker 580 Mercedes
Friendliness
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for providing us with this excellent feedback! We appreciate the kind words and we're glad to hear that Jonny could assist you during your visit with us. We hope to see you back at Mercedes-Benz of Natick for all of your future auto needs!

July 03, 2022

Great communication and very quick work. My car was nice and clean when I picked it up. Everyone I dealt with was very professional and courteous. More

by Brian. Murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Jul 07, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for the five stars, Brian! We hope to see you back here at Mercedes-Benz of Natick for all of your future auto needs!

July 03, 2022

Scott was very knowledgeable and made sure that everything that I needed to have done to the vehicle was cared for. All in all an excellent experience. More

by ghmcguire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jul 07, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for the five stars! We're honored to hear that Scott could assist you and we hope to see you back here at Mercedes-Benz of Natick for all of your future auto needs!

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