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Mercedes-Benz of Sudbury
Sudbury, MA
2,940 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,940 reviews
December 10, 2021
Jonny is wonderful! He is wonderful about teaching you not only all the bells and whittles but also all the import safety details of your car. He answers questions kindly and has you work the car so it’s not only all the bells and whittles but also all the import safety details of your car. He answers questions kindly and has you work the car so it’s very interactive learning. Bring of a certain age, he is patient and kind while being thorough. Mercedes is lucky to have him on their team. It’s one thing to sell a car but another thing to learn what you bought! I texted him ten min after I dropped my car off and he responded within two minutes. This makes me feel secure knowing that if I didn’t pick up everything the first time, he will help me. Thank you Jonny! More
by Sporty and elegant
Employees Worked With
Other Employees :
Don’t know his name, but the gentleman who detailed my car is amazing!, Saena Nikolas, Bernard Aoun, Kolls Oloko, Niko Kotsiopoulos, Fares Barek
December 08, 2021
Outstanding communication and attention to just enough detail. Very knowledgeable about the product, features, etc. detail. Very knowledgeable about the product, features, etc. More
by Bret
December 06, 2021
Jonny made my learning experience with my new 2022 Glc incredibly easy to understand. He is extremely professional and knowledgeable with Mercedes vehicles. Thank you Jonny highly recommended. The dea incredibly easy to understand. He is extremely professional and knowledgeable with Mercedes vehicles. Thank you Jonny highly recommended. The dealership is very accommodating and Friendly. Thank you Fares More
by George.zecco
December 06, 2021
Johnny Pham was very knowledgeable and answered all my questions. I had about a thousand wow moment. Made it fun too questions. I had about a thousand wow moment. Made it fun too More
by Atwerefour
December 06, 2021
They are so great.Jonny has very good job.His They are so great. Jonny has very good job. His explanation was so easy to me. They are so great. Jonny has very good job. His explanation was so easy to me. More
by David Jee
December 05, 2021
I would choose Charles a million times over and over and over again. After an unpleasant past experience elsewhere, I’m so glad I found Charles. He is wise and knowledgeable, especially when it comes to Mer over again. After an unpleasant past experience elsewhere, I’m so glad I found Charles. He is wise and knowledgeable, especially when it comes to Mercedes Benz. He takes the time to understand your needs and you can really tell that Charles works with integrity. I have so much respect for him and how much he truly cares. Charles is professional and works efficiently to save you time and stress. Do yourself a favor and go see Charles for your next car purchase. You’ll be so glad you did! More
by lisanguyen318
Employees Worked With
December 04, 2021
Johnny is the best. Learned everything we needed to learn. In our new car. Love this dealership! learn. In our new car. Love this dealership! More
by Mike
Employees Worked With
Other Employees :
Caitlin Messier, Danny Kaboub, Kolls Oloko, Scott Masterson
