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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,940 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,940 reviews

December 10, 2021

Jonny is wonderful! He is wonderful about teaching you not only all the bells and whittles but also all the import safety details of your car. He answers questions kindly and has you work the car so it’s More

by Sporty and elegant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fahad Arshad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know his name, but the gentleman who detailed my car is amazing!, Saena Nikolas, Bernard Aoun, Kolls Oloko, Niko Kotsiopoulos, Fares Barek
Dec 10, 2021 -

Mercedes-Benz of Sudbury responded

Thank you so much! Johnny and the team at Mercedes-Benz of Natick are so honored and happy that we could do such a great job for you!

December 09, 2021

Abdul. thank as patient kind and solved major problem I had. inspection sticker was not put on my car. More

by nrossini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Dec 10, 2021 -

Mercedes-Benz of Sudbury responded

We are so happy that Abdul could make your time at Mercedes-Benz of Natick so awesome! Thank you so much.

December 08, 2021

Luis in service went out of his way to make this service an excellent consumer experience. More

by phil.mccarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Dec 09, 2021 -

Mercedes-Benz of Sudbury responded

Hi Phil, thank you for sharing your experience working with Luis at Mercedes-Benz of Natick! We look forward to working with you again!

December 08, 2021

Outstanding communication and attention to just enough detail. Very knowledgeable about the product, features, etc. More

by Bret
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Scherer - great salesman, Niko Kotsiopoulos
Dec 09, 2021 -

Mercedes-Benz of Sudbury responded

Hi Bret, thank you for taking the time to share your review! Thank you for your 5-stars! -Mercedes-Benz of Natick

December 06, 2021

Jonny made my learning experience with my new 2022 Glc incredibly easy to understand. He is extremely professional and knowledgeable with Mercedes vehicles. Thank you Jonny highly recommended. The dea More

by George.zecco
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Messier, Kolls Oloko, Fares Barek
Dec 09, 2021 -

Mercedes-Benz of Sudbury responded

Hi George, thank you for taking the time to share your experience working with Jonny at Mercedes-Benz of Natick! We're happy that he fit you into a new 2022 Mercedes-Benz GLC! We look forward to working with you again!

December 06, 2021

Johnny Pham was very knowledgeable and answered all my questions. I had about a thousand wow moment. Made it fun too More

by Atwerefour
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafic Trawi
Dec 08, 2021 -

Mercedes-Benz of Sudbury responded

We appreciate this wonderful feedback and can't wait to share it with Johnny! Thank you for trusting Mercedes-Benz of Natick with your business. We hope we have the opportunity to serve you again in the future!

December 06, 2021

They are so great.Jonny has very good job.His They are so great. Jonny has very good job. His explanation was so easy to me. More

by David Jee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fares Barek
Dec 08, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for this awesome review, David! We hope we can be of service to you again in the future! - The Mercedes-Benz of Natick Team

December 05, 2021

I would choose Charles a million times over and over and over again. After an unpleasant past experience elsewhere, I’m so glad I found Charles. He is wise and knowledgeable, especially when it comes to Mer More

by lisanguyen318
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Mercedes-Benz of Sudbury responded

Thank you so much for these wonderful comments! We're thrilled to hear that Charles provided you with such kind & caring service and we can't wait to share this fantastic feedback with him. It was a pleasure having you visit us here at Mercedes-Benz of Natick and we hope to see you again in the future. Take care!

December 04, 2021

Dealership is very accommodating. So glad to have a loaner vehicle. Love the text option for an update on vehicle repsir More

by Mary Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Dec 07, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for this excellent feedback, Mary! We appreciate your support and hope to see you again next time here at Mercedes-Benz of Natick!

December 04, 2021

Johnny is the best. Learned everything we needed to learn. In our new car. Love this dealership! More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Messier, Danny Kaboub, Kolls Oloko, Scott Masterson
Dec 07, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for your kind feedback, Mike! We're glad you had a great experience with Johnny and we look forward to seeing you again next time here at Mercedes-Benz of Natick!

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