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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,952 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,952 reviews

September 14, 2021

Brian the service Writer accommodated the customer above and beyond expected but we’ve been dealing with foreign motors west now chambers motorcars since 1982 very satisfied so far More

by Anthony Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Mercedes-Benz of Sudbury responded

Anthony, We're so happy to hear Brian made your visit so accommodating! It means a lot to us that you feel confident coming to work with us and we look forward to providing many more years of five-star service! Thank you!

September 14, 2021

I purchased my GLC 300 about three years ago, and this was the best experience I've had. Francisco has provided a great customer service in the last three years. He has been very kind and so helpful every More

by zl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Mercedes-Benz of Sudbury responded

We're honored to receive your business! Francisco and our team hope you enjoy your new Mercedes-Benz GLC 300! We can't wait to see you at your first service appointment! -Mercedes-Benz of Natick

September 14, 2021

Vito is the absolute best! We had such a smooth easy and quick experience, thank you so much! More

by JandJkova
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko, Rafic Trawi
Sep 14, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for visiting Vito at Mercedes-Benz of Natick!

September 13, 2021

Working with Charles was a pleasure. He is friendly, knowledgeable and completely professional. He is easy to be in contact with and continues to offer us help with learning the specifics of operating o More

by Rosie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
Sep 13, 2021 -

Mercedes-Benz of Sudbury responded

Thanks, Rosie! We're happy to hear Charles and the team made your visit to Mercedes-Benz of Natick so enjoyable! We appreciate the great shoutout and five-star rating!

September 13, 2021

Great service! Nice waiting area which makes it easy to chill while service is being done. More

by eolander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Aguasvivas
Sep 14, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for visiting our service department at Mercedes-Benz of Natick! See you next time!

September 10, 2021

Definitely worth visiting, and highly recommend sales person Charles. He is a great person. He knows everything about the car and will always do his best throughout the process. More

by Harson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share this wonderful feedback - Charles will be so happy to hear it! We appreciate you coming to visit us here at Mercedes-Benz of Natick and look forward to seeing you again next time!

September 08, 2021

From making an appointment to purchasing our new car, Mercedes Natick was a great team! Our Salesman, Vito Argote was very attentive and answered our many questions and concerns. Andrew Torrico, Danny Ka More

by Ljjenkins339
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Torrico , Caroline Eva, Danny Kaboub, Twana Yoon, Kolls Oloko
Sep 08, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for the kind review and congratulations again on your new vehicle! We're truly honored that our team had the opportunity to assist you with it and we can't wait to share your wonderful feedback with them. Enjoy your new ride and thanks again, from all of us here at Mercedes-Benz of Natick!

September 07, 2021

Scott was very help and kind. He explained everything to me and was very knowledgeable. I would highly recommend Mercedes Benz of Natick. Thank you More

by PNEIVERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Boston , Scott Masterson
Sep 08, 2021 -

Mercedes-Benz of Sudbury responded

It was our pleasure! Thank you for taking the time to share this wonderful feedback about Scott and the rest of the team here at Mercedes-Benz of Natick. We appreciate your support and hope we can be of service to you again in the future!

September 07, 2021

I have the greatest customer service satisfaction in long time I’m very happy with Brian’s and all people very professional and friendly d More

by Mario charro
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Mercedes-Benz of Sudbury responded

Mario, we are so happy to hear that you had such a great time working with our team at Mercedes-Benz of Natick! Thank you so much for your kind words!

Sep 07, 2021 -

Mario charro responded

The pleasure was all mine thanks again

September 07, 2021

Charles was great to work with. Friendly and very knowledgeable and professional. I have done business with this dealership for over 30 years. I would recommend this dealership and Charles to anyone. More

by Alanmarlow
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Mercedes-Benz of Sudbury responded

Thank you so much for all of your support over the past 30 years! We're truly grateful for your loyal business and are so happy to hear that Charles made your most recent visit a great one. Take care and we'll see you next time!

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