Mercedes-Benz of Sudbury

Scott is excellent, explained everything I asked. The loaner car was perfect. The service was finished and I received a call. My car looked great when I picked it up. loaner car was perfect. The service was finished and I received a call. My car looked great when I picked it up. More

Fabulous customer service! Scott was friendly, knowledgeable, and kept me informed about what to expect. He is a great representative for MB of Natick! !! Thanks knowledgeable, and kept me informed about what to expect. He is a great representative for MB of Natick! !! Thanks More

The service specialist was helpful explained everything that was needed courteous and prompt. The vehicle was returned on time and clean. The mechanics are very knowledgeable. I will continue to use them. that was needed courteous and prompt. The vehicle was returned on time and clean. The mechanics are very knowledgeable. I will continue to use them. More

Always a pleasure working with Fred Romsey his long term experience always gives me confidence that I will be treated with care and respect thanks to Fred term experience always gives me confidence that I will be treated with care and respect thanks to Fred More

I had a great experience on the Mercedes bens of natick specially with my sales specialist Saena Nikolas she’s knowledgeable and nice she goes above and beyond to help with my car purchase she make the pro specially with my sales specialist Saena Nikolas she’s knowledgeable and nice she goes above and beyond to help with my car purchase she make the process so easy 😊😊😊😊 More

Scott Masterson was very personable and knowledgeable. I brought my car in for servicing and it took longer than expected, so Scott kept me updated via text, emailed me my invoice right away, and when I cou brought my car in for servicing and it took longer than expected, so Scott kept me updated via text, emailed me my invoice right away, and when I couldn’t come get my car the following day due to childcare issues, Scott said he’d waive the $75 per day fee and I could come pick it up a day later. All around great service by Scott and everyone in the service department. More

Always get great service.The people at Mercedes are very friendly and always want to please you.Everything is done in a timely matter.They want to make sure you have a good experience at Mercedes. friendly and always want to please you.Everything is done in a timely matter.They want to make sure you have a good experience at Mercedes. More

Vito was an excellent sales person. He was informative, respectful, and took the time to listen to what we were looking for. I appreciated his honesty dialogue. I love my new Mercedes! respectful, and took the time to listen to what we were looking for. I appreciated his honesty dialogue. I love my new Mercedes! More

It was an absolute pleasure to have Charles as our sales representative. He is truly passionate about his work and made sure that we were as well informed we could be about our purchase. Thank you Charles f representative. He is truly passionate about his work and made sure that we were as well informed we could be about our purchase. Thank you Charles for making this the best car buying experience we ever had! More

Mr. Abdul at the service department was very knowledgeable, polite, and professional. He made all arrangements in advance to make the process of service to my car like a breeze. Thank you. knowledgeable, polite, and professional. He made all arrangements in advance to make the process of service to my car like a breeze. Thank you. More