Mercedes-Benz of Sudbury

Jonny is simply amazing. He was extremely professional, very detailed oriented and very thorough. He was able to answer all of my questions and then some! Jonny is knowledgea He was extremely professional, very detailed oriented and very thorough. He was able to answer all of my questions and then some! Jonny is knowledgeable, passionate and very patient when it comes to all technologies involved! Joel, Nick and Jonny who were all responsible for our experience at Mercedes of Natick were all simply amazing!!! More

Jonny and Vito, excellent team, Amazing knowledge base and professionalism. Enjoyed the experience very much thank you! and professionalism. Enjoyed the experience very much thank you! More

Mercedes-Benz of Natick makes it easy to schedule an appointment, easy to drop off the car, comfortable waiting area where I was able to plug in my laptop and work remotely. Great service people who kee appointment, easy to drop off the car, comfortable waiting area where I was able to plug in my laptop and work remotely. Great service people who keep you up-to-date on your cars progress and follow up for questions. More

The Best! Mercedes Benz of Natick is absolutely fantastic! I appreciate the great work service did to my car and the kindness that came with it! Thank you Mercedes Benz of Natick is absolutely fantastic! I appreciate the great work service did to my car and the kindness that came with it! Thank you so much! More

Jonny is nothing short of amazing . He is so bright, exceedingly professional, charming and patient. I was disappointed with the rest of my experience. Jonny is the definition of integr He is so bright, exceedingly professional, charming and patient. I was disappointed with the rest of my experience. Jonny is the definition of integrity. More

After a very unpleasant experience with the sales team, management got involved and made things whole, but considering you are entering mercedes, this was not the expected. The dealership has an excellent management got involved and made things whole, but considering you are entering mercedes, this was not the expected. The dealership has an excellent application support, Johnny was a pleasant experience in helping navigate the electronics as cars nowadays takes a lot of effort in setting up with your phone etc....they need to do a better job in enhancing the purchasing experience. More

Great facility, nice selection, very friendly and helpful, wonderfully professional. Working with Dakota was so refreshing. She knew the car in and out and was incredibly capable. helpful, wonderfully professional. Working with Dakota was so refreshing. She knew the car in and out and was incredibly capable. More

We purposely went back to Charles when I was ready to replace my 2016 GLS 450. He is the best around! replace my 2016 GLS 450. He is the best around! More

The people working in the service department don’t up to a Mercedes standard, you look like you walk into a Toyota dealership that kind of service. The adviser was lack of communication. a Mercedes standard, you look like you walk into a Toyota dealership that kind of service. The adviser was lack of communication. More

Jonny provided excellent “concierge service” in orienting me with my new GL 450 E! Not only did he cover the basics, but highlighted many areas I might never have looked at or realized were there. In our adv me with my new GL 450 E! Not only did he cover the basics, but highlighted many areas I might never have looked at or realized were there. In our advanced lesson, he showed me more details about cruise control, and self driving along with even fixing an issue with my iPhone. Jonny also made me feel comfortable with asking any questions and made sure I knew I could contact him again in the future. Howard Rosenberg made sure the sales process went as smoothly as possible and followed up to make sure all went well. I wanted to buy my car from Mercedes-Benz of Natick due to the excellent service I have received from Luis Aguasvivas for many years. Luis has always responded quickly and pleasantly and made sure everything was taken care of. I look forward to working with him again for service on my new Mercedes-Benz GLE 450 Hybrid. More