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Mercedes-Benz of Sudbury
Sudbury, MA
2,950 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,950 reviews
February 08, 2024
Excellent communication & service , quality repairs. Appreciate that they also wash the car after each service. Appreciate that they also wash the car after each service. More
by maroni_b
Employees Worked With
February 08, 2024
Jay's service is outstanding—professional, patient, modest, enthusiastic, punctual, and thoughtful. He comes highly recommended for all your purchasing needs at Mercedes-Benz of Natick. modest, enthusiastic, punctual, and thoughtful. He comes highly recommended for all your purchasing needs at Mercedes-Benz of Natick. More
by Faye
Employees Worked With
February 07, 2024
Vito was very helpful, he is eager to answer any questions you have. He provided all my documents when i got there questions you have. He provided all my documents when i got there More
by Serkan
Employees Worked With
February 07, 2024
Service was great, very fast and efficient, communication was terrific, I loved my experience at Mercedes-Benz of Natick. was terrific, I loved my experience at Mercedes-Benz of Natick. More
by Dominic H.
February 06, 2024
Mercedes of native is a dream service organization Fred Romesy is the best service manager I have ever worked with Romesy is the best service manager I have ever worked with More
by Willys
Employees Worked With
February 05, 2024
Vito was very helpful and professional. He took his time to show me five cars then I selected the one I really loved. I would recommend him 100% He took his time to show me five cars then I selected the one I really loved. I would recommend him 100% More
by betty
Employees Worked With
February 04, 2024
My salesman Jonny P. Was an absolute delight to work with. He takes pride in his job. Jonny took his time to not only explain the features of the vehicle but made sure I Was an absolute delight to work with. He takes pride in his job. Jonny took his time to not only explain the features of the vehicle but made sure I understood. Jonny has been responsive to all my questions and or concerns throughout my entire experience. Jonny helped the process run rather smooth. More
by trenee.williams
February 02, 2024
Great, knowledgeable, friendly staff. I saw a car online, texted the dealership, made an appointment for the next morning. We met with Jan who took very good care of us. He patiently e I saw a car online, texted the dealership, made an appointment for the next morning. We met with Jan who took very good care of us. He patiently explained the technology of the car and handled the trade-in of our car. It was a great car-buying experience. More
by mvczek
February 01, 2024
Communication was great when dealing with the sales team. They were very helpful and answered all my questions. They went out of their way to make sure the car was prepared and met my expectations They were very helpful and answered all my questions. They went out of their way to make sure the car was prepared and met my expectations More
by DG
January 31, 2024
Drew was thee best. This is my second car from Natick mercedes dealership. Best options and best employees. Howard was my previous and he was awesome too. Drew was even This is my second car from Natick mercedes dealership. Best options and best employees. Howard was my previous and he was awesome too. Drew was even better. Thanks so much my whole family shops hear now! More
by Fabian
