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Mercedes-Benz of Sudbury
Sudbury, MA
2,934 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,934 reviews
March 02, 2023
Jonny and Howard are First class Gentlemen who helped served me and assisted me with my learning of my new S Class. Jonny was able to answer any questions I had and was very knowledgeable and friendly. served me and assisted me with my learning of my new S Class. Jonny was able to answer any questions I had and was very knowledgeable and friendly. More
by FelixP
March 01, 2023
The process of buying my new car from Charles Scrymgeour was nothing short of perfect from beginning to end. I would highly recommend Charles to anyone thinking of purchasing a Mercedes that wants the best was nothing short of perfect from beginning to end. I would highly recommend Charles to anyone thinking of purchasing a Mercedes that wants the best client experience possible. More
by Katimariefinn
February 28, 2023
This dealership puts the client first. Loaner vehicle made it easy to get my repairs done without interrupting my schedule. Service personnel are great. Loaner vehicle made it easy to get my repairs done without interrupting my schedule. Service personnel are great. More
by Mary Robinson
Employees Worked With
Jeff Congdon experienced Master mechanic , Luis Aguasvivas, Scott Masterson
February 28, 2023
Johnny is the best delivery specialist ever. He taught me sooooo many things about my c class. I highly recommend him, he’s a legend at what he does. He taught me sooooo many things about my c class. I highly recommend him, he’s a legend at what he does. More
by Shadrach
February 27, 2023
Rafi was a terrific salesman, very good and honest. Jonny was great too. Very knowledgeable and he went above and beyond! Jonny was great too. Very knowledgeable and he went above and beyond! More
by Mikel.scher
February 25, 2023
Jonny and Howard was great! I will tell my to come and purchase a car here! I will tell my to come and purchase a car here! More
by Wendy.C
February 25, 2023
It was great Working with Dakota, Yatin, Jonny, & Kolls. They were very informative thru out the whole process. I am very satisfied with my purchase. BEST experience ever! They were very informative thru out the whole process. I am very satisfied with my purchase. BEST experience ever! More
by Legacy Transport LLC
February 24, 2023
Jonny is very patient and knows MB tech as well as my car's capabilities backwards and forwards, despite it being a new model to the market. He has been teaching me how to get the most out of my vehicle' car's capabilities backwards and forwards, despite it being a new model to the market. He has been teaching me how to get the most out of my vehicle's high- and low-tech features and created a written package containing easy to refer how-tos and car commands. He even replied to me, off work hours, to a question I had. He's clearly dedicated to what he does and MB of Natick is very fortunate to have him in their group. More
by AS
February 23, 2023
Easy to make an appointment online. Check in is simple and efficient. Meeting with advisor and getting loaner quick and easy. Everyone is great! Check in is simple and efficient. Meeting with advisor and getting loaner quick and easy. Everyone is great! More
by btam888
