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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,934 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,934 reviews

February 09, 2023

I brought my car in for annual maintenance and as always Fred Romsey took care of me quickly and professional. More

by glkaplan48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for trusting Mercedes-Benz of Natick with your vehicle! We're happy to hear Fred took great care of you during your visit and we hope to see you again next time!

February 09, 2023

I have bought several cars over the years. Many of them Mercedes. So when the dealer suggested I sit with Johnny to review the features of my new GLE I was hesitant. Well after 2 hours I feel More

by Mario Ruggiero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub
Feb 10, 2023 -

Mercedes-Benz of Sudbury responded

Mario, thank you for taking the time to meet with Jonny! We're thrilled to hear that he provided you with a thorough overview of all the awesome features in your new GLE and we'll be sure to let him know how much you appreciate his knowledgeable service. Thanks again and we'll see you next time here at Mercedes-Benz of Natick!

February 08, 2023

I like the fact they let me know what work needed to be done and asked for permission to do it. They even sent photos of what was wrong. They are not cheap but do good work More

by Mary
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for the feedback, Mary! We appreciate your business and look forward to seeing you again next time here at Mercedes-Benz of Natick!

February 08, 2023

Scott is super professional and just a great guy. Always very helpful. Creat great great. More

by D
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Danny Kaboub, Scott Masterson
Feb 08, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for leaving Scott and our team such a great five-star review! We look forward to assisting you again! - Mercedes-Benz of Natick

February 07, 2023

I love the service at this dealership. Everyone is courteous and efficient and they were very quick to complete the B service yesterday, which I very much appreciated. I would recommend More

by JoanCW1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Feb 07, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for your review, Joan! We're so glad that Scott provided you with an excellent service experience! We look forward to seeing you at your next appointment! -Mercedes-Benz of Natick

February 07, 2023

Scott is the absolute best! He is always informative and keeps in touch to make sure everything goes smoothly. He always has a smile on his face and is very easy to work with. More

by chuether
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Feb 08, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for leaving Scott and Mercedes-Benz of Natick your five-star review! We look forward to seeing you again in the future!

February 07, 2023

Abdul is awesome. Listened attentively to all our needs and took great care of our car More

by samirhita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Feb 08, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful feedback! We're happy to hear Abdul took great care of you & your vehicle and we hope to see you again next time here at Mercedes-Benz of Natick!

February 07, 2023

Easy to schedule, work done on time and completely. Service Advisor Scott M kept me updated at every step of the work. Waiting lounge for customers is always clean and pleasant. More

by Shopping.jam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savannah Silva, Scott Masterson
Feb 08, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for being a Mercedes-Benz of Natick customer! Scott & the team appreciate your kind feedback and look forward to seeing you again next time!

February 06, 2023

Jonny Pham is great at training new buyers for high tech car features. Howard Rosenberg is a great no-pressure salesperson. More

by hchase610
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for choosing Mercedes-Benz of Natick! We're so happy that Jonny and Howard earned your 5 stars!

February 04, 2023

Scott Masterson is exceptional. He always goes above and beyond my expectations of outstanding service. He is professional, personable, and consistently reliable. I am especially More

by Lisa_E_Class
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Feb 07, 2023 -

Mercedes-Benz of Sudbury responded

Lisa, thank you so much for the kind review! We're so glad Scott continues to earn your support and we can't wait to share this fantastic feedback with him. We appreciate you being a Mercedes-Benz of Natick customer and look forward to your next visit!

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