Mercedes-Benz of Temecula
Temecula, CA
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Not satisfied First trip cost me 615$ for repair and test for evaporations caused the check engine light and month after check engine light came again and auxiliary First trip cost me 615$ for repair and test for evaporations caused the check engine light and month after check engine light came again and auxiliary battery problem what they said is that the auxiliary battery still able to charge and they charge it. When I came in to pick up the following day the auxiliary battery showing again, I ask if they can reset it but they did not.and the won’t reset it because I don’t want to pay a gas cap of 215 $. So the following day I came back and bought auxiliary battery and install it myself then I took the positive post of the battery and put it back. Now it is working fine. Because when I re start it it re set itself. What pissed me of I paid 615$ for nothing because all they did is re set it. The evaporations replacement was not done. I got cheated with 615$. I did not buy a gas cap. I used the old one I put a round seal inside the gas cap. More
5 star service I am a working girl with little time for errands. I called the service department and the got me a drop off time same day the service. I showed up sig I am a working girl with little time for errands. I called the service department and the got me a drop off time same day the service. I showed up signed paperwork for a loaner and with in 10 minutes I was on my way. My car was serviced first thing in the morning and I received a text that all cost was covered by warranty and my car was ready for pick up. I came to pick up my car and same quick 10 min check out and drove away in my clean serviced car. Professional and friendly quick service that I fit into my busy schedule! 5 star service for sure! Thanks More
Beautiful and quiet drive. Love it. Me and my wife are really happy with our purchase of brand new C-300 MB, 14 miles. Andre Serpoosh is really friendly, helpful and he has an "Outstand Me and my wife are really happy with our purchase of brand new C-300 MB, 14 miles. Andre Serpoosh is really friendly, helpful and he has an "Outstanding Customer Service". More
Amazing service!!!!!!!!!!!!! My experience was great! It was not a long process which is great when purchasing a new car. Everyone was super friendly. I'll definitely recommend yo My experience was great! It was not a long process which is great when purchasing a new car. Everyone was super friendly. I'll definitely recommend you guys! More
Excellent customer care From the original greeting and through the entire process the team was very professional, polite, attentive, and knowledgeable. This includes the mana From the original greeting and through the entire process the team was very professional, polite, attentive, and knowledgeable. This includes the management team and especially Jacqueline Nasser. More
Service Department My service representative was very nice and professional. Sandra answered my questions and kept me informed of the process. I would definitely recom My service representative was very nice and professional. Sandra answered my questions and kept me informed of the process. I would definitely recommend her and hope to have her on my next visit. More
Quick and to the point Normally car buying is an all day ordeal. But in a couple of hours we were in a vehicle and out the door. Great staff in Temecula. Thank you for eve Normally car buying is an all day ordeal. But in a couple of hours we were in a vehicle and out the door. Great staff in Temecula. Thank you for everything More
Excellent Customer Service My Service Advisor was Sandra Rabie and honestly I don’t believe I’ve ever had anyone that has shown so much dedication to solve a problem and save me My Service Advisor was Sandra Rabie and honestly I don’t believe I’ve ever had anyone that has shown so much dedication to solve a problem and save me money. The entire service team is excellent. Sandra strives to be professional and put the customer first. Thank you! More
MY GO TO DEALER! 5 STAR DEALER....Highly professional staff. I have purchased 3 vehicles from them, and have no reservations whatsoever about recommending them to any 5 STAR DEALER....Highly professional staff. I have purchased 3 vehicles from them, and have no reservations whatsoever about recommending them to anyone considering a Mercedes Benz. Their beautiful showroom, comfortable customer lounges, and complimentary car washes are simply icing on the cake! More
We’ve had a consistently excellent experience with MB of Temecula. From the lot attendants all the way to the top. Have purchased 3 vehicles from them. Temecula. From the lot attendants all the way to the top. Have purchased 3 vehicles from them. More