Mercedes-Benz of Wichita

I have been a client of Mercedes for several years. Great service, great staff. Thank you Great service, great staff. Thank you More

Hunter is the guy I specifically call for any time I need service or repair! Very helpful and knowledgeable. I can’t say enough good things about him! service or repair! Very helpful and knowledgeable. I can’t say enough good things about him! More

Awesome! The service was exceptional! It was nice to know the car was in good hands. It is now running smooth and I hope we can drive it for the next 10 ye The service was exceptional! It was nice to know the car was in good hands. It is now running smooth and I hope we can drive it for the next 10 years. I plan to bring in my 85 mecedes roadster to have it serviced. Hunter was exceptional. Courteous and professional and he saved us some money! Thank you! Tyler Ewert More

I can't. say enough about how super Zach was to work with. The dealership was great (with good prices) but best of all was the way Zach took such great car say enough about how super Zach was to work with. The dealership was great (with good prices) but best of all was the way Zach took such great care in each detail of the transaction. This was, without a doubt, the best and certainly most pleasant car buying experience I have ever had. I live in St Louis and will probably not have occasion to be there again, but based on my experience, if you are anywhere near Wichita looking for a Mercedes, go to Walser and ask for Zach! More

They did a great job and that plays a large roll in purchasing my next car from them. purchasing my next car from them. More

Preston was efficient, professional, and really easy to work with. Next time I need a vehicle, I will request Preston, specifically! work with. Next time I need a vehicle, I will request Preston, specifically! More

HARRISON did a great job of handling the deal from start to finish. Very satisfied. to finish. Very satisfied. More

Absolutely the best experience buying a vehicle remotely. Harrison was top notch, excellent communication and follow up. He took care of everything. Definitely will go back in the future! Harrison was top notch, excellent communication and follow up. He took care of everything. Definitely will go back in the future! More

Are car need extensive work done and it was not going to be an easy task to get done but Hunter Cook, was excellent to work with and got us right in at the end of the day and took care of us during the proc be an easy task to get done but Hunter Cook, was excellent to work with and got us right in at the end of the day and took care of us during the process of getting are car fixed and always kept us informed. He knew what he was doing and I feel he went above and beyond his job to help us out. Chris Gallagher the Service Manager was excellent getting us in on a short notice as well. Nathan the mechanic did a fantastic job and completed the task way above what was expected. All Mercedes-Benz staff are excellent to work with and do a fantastic job. More

The service department has been consistently disappointing. If you purchase a Mercedes, I strongly recommend finding a reputable independent shop, because my experience here has been that issues disappointing. If you purchase a Mercedes, I strongly recommend finding a reputable independent shop, because my experience here has been that issues are neither accurately diagnosed nor properly repaired—despite premium pricing. Most recently, I drove two hours for an appointment, spent over four hours waiting, and paid nearly $1,000, only to leave with the exact same problem I arrived with. Being told afterward that they would “take another look at it” is not an acceptable outcome, especially when each visit requires a full day of travel and lost time. Problems should be fixed correctly the first time. Unfortunately, this is not an isolated incident. I previously dealt with ongoing DEF-related issues that required six visits over a two-month period. Each time, I was told the issue had been resolved, yet the problem persisted. After that many attempts, it’s difficult to view this as anything other than a failure to properly diagnose and repair their own product. For a brand that markets itself as premium, the service experience falls far short of expectations. Repeated inconvenience, high costs, and unresolved problems have eroded my confidence in this service department. More