Back

Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,186 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
Contact Dealership

16917 Interstate 45 South

The Woodlands, TX

77385

Directions

By Type

Showing 3,186 reviews

April 28, 2022

Very organized dealership. Consistent service and attitude from every employee. They make car ownership enjoyable. More

by deltacallaway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
May 01, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 28, 2022

Mike took god care of me and my car as always . The car was ready as promised More

by gerald6899
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Apr 29, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We're thrilled to hear that you found your experience with Mike to be a positive one. We look forward to having you as one of our valued customers for years to come, Gerald. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 28, 2022

Excellent Service visit at MBoTW with Mike Lange - 50,000 mile service on my spouse's SUV - inspection, fluids, filters and spark plugs in 3 hours. Appreciated the friendly shuttle service. More

by steveseiler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry - Shuttle host, Mike Lange
Apr 28, 2022 -

Mercedes-Benz of the Woodlands responded

Steve, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with Mike and our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 28, 2022

Service was excellent, salesman provided good information , but not too pushy . Finance provided excellent information on financing. Policy of not excepting personal checks, was surprising and created a lit More

by acreel47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance person not listed, Richard Harper
May 01, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 27, 2022

I came in for a scheduled service, I was greeted by a friendly staff, they took my my vehicle back very promptly. I felt very comfortable with my care. Customer lounge was very comfortable, lots of dri More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan , Donald Hutchins
Apr 28, 2022 -

Mercedes-Benz of the Woodlands responded

Don, We appreciate your business, Donald, and our team looks forward to serving you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 27, 2022

This was my first time to the dealership for service and was pressed at how well the operation runs. I actually waited for my car and it was a very pleasant experience More

by Pkzip262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service
Apr 27, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 26, 2022

My whole experience from start to finish was exceptional. Scheduling was easy and I had a loaner car available to run my errands while my vehicle was being serviced. My Service Advisor, was Top Notch. I More

by GiGi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Apr 27, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and look forward to seeing you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 24, 2022

Great experience as always this is my second vehicle here and I loved it Trent is the BEST !!!! Thank you so much for everything and thanks Arturo Gutierrez for helping us as always More

by Melissa Yuriar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you, Melissa, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 24, 2022

Great service - great atmosphere - always greeted by people who care - a truly great place to come for service More

by macannetti
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 23, 2022

Mark was very helpful and friendly. He went out if his way to be sure we were satisfied snd pleased Highly recommend More

by jnbedford
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear Mark was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

...
133
...