Back

Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,206 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
Contact Dealership

16917 Interstate 45 South

The Woodlands, TX

77385

Directions

By Type

Showing 3,207 reviews

December 31, 2021

It gives me great pleasure to post this review regarding Mercedes-Benz of the Woodlands (MBOTW). I moved to the Woodlands area a few years back, however; I was still using the Mercedes-Benz service approxim More

by freeney44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes five STARS!!!!!
December 31, 2021

Mike L and the Service Dept consistently provide excellent service - from scheduling to appointment timeliness and problem resolution. Thanks. More

by steveseiler
Recommend Dealer
Yes
Employees Worked With
Anthony W, Mike Lange
Jan 11, 2022 -

Mercedes-Benz of the Woodlands responded

Hi steveseiler, that’s wonderful to hear. Thanks so much for leaving us a review. Hope to see you again soon!

December 31, 2021

Mike is a great service coordinator and Anthony is a top notch salesman that follows up after the sale. More

by shayes0034
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Mercedes-Benz of the Woodlands responded

Hi shayes0034, thank you so much for the review. Hope you have an amazing day!

December 31, 2021

Everyone was very professional. They were helpful and everything went smoothly. I was very pleased with the service I received! More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : El Hadji Toure 5 stars!
December 31, 2021

Excellent service!! That is why we keep going back. Service and product are great. I don't like to go anywhere else. More

by hollyland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
Jan 11, 2022 -

Mercedes-Benz of the Woodlands responded

Hi hollyland, thanks for the great review and your continued loyalty. We look forward to serving you again soon!

December 31, 2021

Everyone was very helpful and friendly. They were not pushy at all. Very professional team! Vanessa was easy to work with and Justin, the Sales Manager, was also very helpful. More

by Falthoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Stephens
December 30, 2021

Very helpful and friendly staff, Abba Toure was awesome in assisting me for my first AMG ! I will be back and send my family and friends More

by Amir Shaikh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Mayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahamane Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abba Toure
December 30, 2021

Service is always fast and easy!!!First time to use the Service is always fast and easy!!! First time to use the shuttle service and it was super great!!! Love the access to all the snacks when waiting too More

by marcy.lewandowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene?, Mike Lange
December 29, 2021

Great service. Employees are very knowledgeable. I would take my car there for service anytime. More

by Xmendez
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2021

Excellent service every visit! Always professional and timely! Thanks for the best coffee/snack bar too! It’s makes it very easy for me to wait! More

by Karen Jolivet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
157
...