Mercedes-Benz of the Woodlands

Great Experience! From the time my husband and I drove up to service and all the way to sales, everyone was nice, attentive, polite. They go out of the way to make su From the time my husband and I drove up to service and all the way to sales, everyone was nice, attentive, polite. They go out of the way to make sure you are comfortable. Special Thanks to Anthony for make our sale feel easy and not stressful. It was also great to reunite with my services guy Mike Lange. Called up to Mercedes Benz on 1960 n just got horrible phone service. My husband n I are happy to make the change from 1960 to the Woodlands dealership. More

Customer Service First time we made an appointment to get our C-250 serviced. Met with Liz Rincon who did a fabulous job. Facility was beautiful, people were fr First time we made an appointment to get our C-250 serviced. Met with Liz Rincon who did a fabulous job. Facility was beautiful, people were friendly and the service better than I have received at any dealership. Quite happy we have a new dealership in the area that is first class. More

Lloyd is Awesome please see title of review. I already stated Lloys's Awesomeness in the line above. If he were any more awesome, we would all be required to bow to please see title of review. I already stated Lloys's Awesomeness in the line above. If he were any more awesome, we would all be required to bow to him. More

A Luxury Retailer, Not a Car Dealer From reading the reviews, I sense that several people came to MBOTW not because of its location, but because they followed their Service Advisor there From reading the reviews, I sense that several people came to MBOTW not because of its location, but because they followed their Service Advisor there. It was the same for myself. All of the wonderful things that have been said about the other members of the team apply equally to Mike Lange, whom I have been with for many years and two Mercedes. Mike is best in class in a team full of best in class. The facility is beautiful, the service prompt, and everyone working there is friendly, helpful, and welcoming. It is said that the Sales Department sells the first car, but that the Service Department sells the second, third, etc. In that case, MBOTW will be selling lots of cars in the years to come. Living in The Woodlands, MBOTW is very convenient, but if I lived, for example, in Midtown, I would still come to MBOTW. It is worth the journey. Cheers! Jim Connor More

Customer Service the way it should be! State of the art facility! Everyone was so friendly. So many amenities. Great how you can actually view the cars being worked on. Very timely in t State of the art facility! Everyone was so friendly. So many amenities. Great how you can actually view the cars being worked on. Very timely in their service. Our Service Agent, Mike Lange, is perfect in his position. Also, we have dealt with Liz Rincon who is just as wonderful as Mike. So VERY pleased we have our new Mercedes Dealership in The Woodlands! More

Above and beyond my expectations. I drove different types of vehicles before and also had leased an ML350. When my leaswas up and ready for replacement I did not get the help I needed I drove different types of vehicles before and also had leased an ML350. When my leaswas up and ready for replacement I did not get the help I needed. I went back and forth for 3 consecutive days and I for frustrated so I went to the next door dealership and for us a Truck. Mercedes-Benz of the Woodlands changed that experience into an unforgettable wonderful experience. They were very helpful and attentive. They listened and tried their very best to provide me the best service I could ever get. They made me feel like a million dollar customer even though I am just an ordinary individual that trying to get a vehicle. That makes a lot of difference and I will highly recommend Mercedes-Benz of the Woodlands to everyone. More