Mercedes-Benz of the Woodlands

Car Buying Experience This is our 2nd Mercedes. Ms. Rosario Fernandez helped us in finding the right car for our needs. She was great to work with and all the help in the This is our 2nd Mercedes. Ms. Rosario Fernandez helped us in finding the right car for our needs. She was great to work with and all the help in the world as we went through the process painlessly. No pressure by any means... This dealership understands what people want in purchasing a vehicle and service maintenance. Thank you for a great experience. More

Super experience from start to finish This is our first purchase from this dealership. Nelson Sioson our customer service concierge was extremely helpful, patient, knowledgeable and an abs This is our first purchase from this dealership. Nelson Sioson our customer service concierge was extremely helpful, patient, knowledgeable and an absolute pleasure to deal with. Paula Alpha the finance director was very courteous and at no point did we feel that she was trying to push product on us. Last year we purchased an E 350 from another dealership and our experience was totally different. Erika Garcia our product concierge, was also superb. She went over every feature on our C 300, and wrapped up our positive experience with top notch professionalism. We diffidently will recommend MB of the Woodlands to all our friends and family. Thank you again to Nelson, Paula and Erika for your outstanding customer service and for making this purchase our best ever. More

Most amazing experience to dat e from an MB dealer Level of service from scheduling to departure was excellent. Accommodations were spectacular and shows that this owner gets it when it comes to delive Level of service from scheduling to departure was excellent. Accommodations were spectacular and shows that this owner gets it when it comes to delivering great service. More

definition of excellence I have owned 4 different mercedes over the years. And even thou the car speaks for itself in excellence, the people and service are the reason I stil I have owned 4 different mercedes over the years. And even thou the car speaks for itself in excellence, the people and service are the reason I still love these cars. My service advisor Mike Lange has worked with me for the past 10 + years, and has done an outstanding job!!!! I have never left the dealership or service department disappointed . More

Fantastic buying experience My car sales person was by far the best that I have ever had. No pressure what so ever.She answered all of my questions that I had about the vehicle My car sales person was by far the best that I have ever had. No pressure what so ever.She answered all of my questions that I had about the vehicle that i eventually purchased. In fact all of the employees that I came into contact with were the nicest ever. I was just floored at the way that I was treated. Would I recommend this dealership to others. That is a great big YES. More

Honesty and Integrity I wanted to take a moment and recognize this dealership, Mike Lange - Service Advisor and his team for excellent customer service. We as consumers put I wanted to take a moment and recognize this dealership, Mike Lange - Service Advisor and his team for excellent customer service. We as consumers put our trust in the service department to treat us with honesty and integrity. This dealership does just that! See you on my next visit. More

Surprise for my wife! My sales person, Mr. Anthony Surface, took me from point A (no car) to point B (desired car for my wife) without making me feel pushed or rushed. Afte My sales person, Mr. Anthony Surface, took me from point A (no car) to point B (desired car for my wife) without making me feel pushed or rushed. After finalizing the purchase, Anthony delivered the car to my wife (as a surprise). He even put a big red bow in the dash, and delivered the car to her working site accompanied by a car specialist, who explained all the details related to the car to her. She was extremely emotional and happy. For me, that moment was priceless. Thanks Anthony for the great service and professionalism. More

Top-notch experience I was very happy with my recent purchase experience. Anthony Surface worked with me from test drive to contract. He was friendly, helpful and inform I was very happy with my recent purchase experience. Anthony Surface worked with me from test drive to contract. He was friendly, helpful and informative without being pushy. I would consider buying from this dealership in the future. More

Time and money well spent. About a week ago, I walked into the Mercedes-Benz of the Woodlands dealership with a specific car in mind. Things didn't work out the way I hoped but About a week ago, I walked into the Mercedes-Benz of the Woodlands dealership with a specific car in mind. Things didn't work out the way I hoped but due to the awesome costumer service, I didn't want to take my business anywhere else and the salesman Diego, helped me find another vehicle I have had in mind for a while. Not only did he helped me find it but was also very helpful and friendly when i decided to take the time to look at it. Today, I walked out very happy thanks to the vehicle Diego helped me find and also to the awesome costumer service I received. More

Best purchase experience The process was fantastic and fast. My Sales Rep was Kriss Arbury and once the price was agreed it only took about 40min to process and drive off the The process was fantastic and fast. My Sales Rep was Kriss Arbury and once the price was agreed it only took about 40min to process and drive off the lot. I would definitely buy another car from Kris and this dealership. Kriss, Thank you for the outstanding service. Shawn Elledge More