
Mercedes-Benz of the Woodlands
The Woodlands, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Check in was easy and very professional. Juan, my service rep, spent time with me as I conveyed any concerns I had about my vehicle. He kept me informed while my vehicle was in the shop a Juan, my service rep, spent time with me as I conveyed any concerns I had about my vehicle. He kept me informed while my vehicle was in the shop as to the status and estimated completion of all service checks and repairs. It was a nice change from most other dealers I have dealt with in the past. More
I called to get an estimate for a repair. The individual that answered the phone was professional, helpful, and respectful. No wonder this dealership earns 5 stars. The individual that answered the phone was professional, helpful, and respectful. No wonder this dealership earns 5 stars. More
10K mile service was fast, efficient, and extremely professional. Great Job to everybody on the Mercedes Benz of the Woodlands service team! professional. Great Job to everybody on the Mercedes Benz of the Woodlands service team! More
Trent was so amazing, he definitely gave us a 5 star experience on purchasing our first Mercedes! He took his time on making sure we made the right decision didn’t make us feel rushed! experience on purchasing our first Mercedes! He took his time on making sure we made the right decision didn’t make us feel rushed! More
Trent and Mike did everything possible to help me find the right vehicle. They are great listeners and communicators so I always knew what to expect. I felt they cared about me as a person and truly wante the right vehicle. They are great listeners and communicators so I always knew what to expect. I felt they cared about me as a person and truly wanted me to be happy with my purchase. They are good, honest individuals, and I am thankful for the opportunity to do business with them. They are the best! I am definitely glad I made the choice to go to Mercedes of The Woodlands. Everyone I came in contact with was friendly, kind, and professional. I felt very much at home here. More
Thank you, Jacob, for your excellent customer service. Thank you, Mercedes Benz of the Woodlands Service Center, for another quick and trustworthy service experience. Thank you, Mercedes Benz of the Woodlands Service Center, for another quick and trustworthy service experience. More
The service was great! & My service advisor Gaston was amazing!!!! Mercedes Benz Of The Woodlands is highly recommended thanks for everything! & My service advisor Gaston was amazing!!!! Mercedes Benz Of The Woodlands is highly recommended thanks for everything! More
We really appreciate the friendly and competent service we received when our car was in for repair. He explained our problem well and always kept us informed during the process. Thanks Richard! we received when our car was in for repair. He explained our problem well and always kept us informed during the process. Thanks Richard! More
Awesome Customer Service! Thank you so much for not only picking up my Mercedes for a 20,000 mile service but dropping off a loaner, and returning my vehicle to me in the same Thank you so much for not only picking up my Mercedes for a 20,000 mile service but dropping off a loaner, and returning my vehicle to me in the same day - Washed and Cleaned! The Service Technicians were very professional. This is why I chose Mercedes! More
Excellent Customer Service & Quality of work performed by Justin & Mark at the Mercedes-Benz of The Woodlands Service Center. Thank You!!! Justin & Mark at the Mercedes-Benz of The Woodlands Service Center. Thank You!!! More