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Mercedes-Benz of the Woodlands
The Woodlands, TX
3,175 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston.
We offer The Luxury of Convenience
CONCIERGE PICKUP AND DELIVERY
Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete.
FREE LIFETIME CAR WASHES
You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it.
PRODUCT GENIUS BAR
Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it.
PRIVATE BUSINESS CENTER
Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,175 reviews
January 14, 2016
Buying a new car My wife and I visited Mercedes-Benz of the Woodlands to learn more about the convertibles and left with a new SL 550 the same day. Everyone was friend My wife and I visited Mercedes-Benz of the Woodlands to learn more about the convertibles and left with a new SL 550 the same day. Everyone was friendly and nice, especially Stephen Bizzle. They found discounts to reduce the purchase price and allow us to take the car on extended test drive. More
by pjack4
January 11, 2016
Congratulations to a fine MB dealership Dealing with Kriss was an exceptional experience. He was friendly , attentive, honest, genuinely helpful and eager to get things accomplished. Buying Dealing with Kriss was an exceptional experience. He was friendly , attentive, honest, genuinely helpful and eager to get things accomplished. Buying a car by long distance is trying at best but Kriss is a "make it happen" person and he personally smooth the path to a unique car-buying experience. Thanks, Kriss. Ed Brown More
by Ed from Covington
January 10, 2016
Kriss Arbury aka "He jumps through hoops" Excellent service needs to be recognized. Kriss and everyone at the dealership went out of their way to make this a pleasant experience. I strongly Excellent service needs to be recognized. Kriss and everyone at the dealership went out of their way to make this a pleasant experience. I strongly recommend Kriss Arbury and Mercedes-Benz of the Woodlands More
by Satisfied Realtor
Employees Worked With
Kriss Arbury
January 05, 2016
Great low pressure information from Kriss My son came in to pick something up from the dealership today and I went with him. While there, Kriss gave me a tour and showed me some of the showroo My son came in to pick something up from the dealership today and I went with him. While there, Kriss gave me a tour and showed me some of the showroom cars I liked. Gave me great information and showed me some great cars. Low pressure. More
by jinc1233
Employees Worked With
Kriss Arbury
January 05, 2016
Best dealership experience of my life. Thanks Kriss Arbury Kriss Arbury gave us better service two hours after closing time than we received at any of 3 other dealerships. Saved us thousands of dollars and gav Kriss Arbury gave us better service two hours after closing time than we received at any of 3 other dealerships. Saved us thousands of dollars and gave us first class service at every turn. Thanks to Kriss and Nic for the amazing experience. More
by mincavo
December 25, 2015
Rating Dealership personnel and facility Our experience at Mercedes-Benz of The Woodlands was very satisfactory. The personnel and the facility were first class. Our salesman, Kriss Arbury, Our experience at Mercedes-Benz of The Woodlands was very satisfactory. The personnel and the facility were first class. Our salesman, Kriss Arbury, was very helpful, accommodating and patient. He and his supervisor stayed with us until 10:30 PM in order to complete the deal on the fine automobile we purchased. This is the fourth Mercedes that we have purchased over the years and it is by far the finest vehicle we have ever owned. We look forward to working with the service department and Kriss to keep our vehicle in top shape and running order for years to come. We will not hesitate to recommend your dealership to other folks. Linda and Robert Johnson More
by Robert johnson
Employees Worked With
Other Employees :
Gina Moss was very helpful and courteous during my visit -12/23/15, Kriss Arbury
December 24, 2015
great experience Purchasing the Metris from Kriss was a great experience. He was very patient. This is the place to buy a car. We were very impressed with the dealer Purchasing the Metris from Kriss was a great experience. He was very patient. This is the place to buy a car. We were very impressed with the dealership. More
by metris
Employees Worked With
Kriss Arbury
December 22, 2015
Ready to be spoiled??? I am in my 50's and have had so many experiences with car dealerships that I have lost count. But I have hit the jackpot with a dealership that truly I am in my 50's and have had so many experiences with car dealerships that I have lost count. But I have hit the jackpot with a dealership that truly knows the meaning of service. Everything they do is to provide you a first class customer experience. Liz is my service manager and does a great job, actually beyond great. Narciso also helps out and is fabulous with service. They know you by name, they have special food (ice cream, starbucks... ) to nibble on. And provide massages!! Wash your car with every visit. Like where else do you get this spoiled for coming in to get excellent service!! Buy a Mercedes just to be able to come to this dealership. WOW!!! More
by sue
Employees Worked With
December 21, 2015
Totally dissatified Based upon promises from Adam Harris that he could deliver a new Sprinter with a refrigerated box in 8 weeks, I cancelled an order to purchase an exis Based upon promises from Adam Harris that he could deliver a new Sprinter with a refrigerated box in 8 weeks, I cancelled an order to purchase an existing 2012 Sprinter equipped with refrigeration from a dealer in Austin. I then signed a contract with Mercedes of The Woodlands September 21, 2015 for a new refrigerated Sprinter and gave a deposit. On November 16, I was informed the refrigeration box had not be received from France, which was the first time I was told the equipment was coming from France and then assembled in South Carolina by Innovative Vehicle Solutions. After several phone calls and emails to both Adam and IVS, I was told the refrigeration equipment had been received and that six people would jump on it and expedite the assembly. A week later I was told the equipment had yet to be received in SC and couldn’t give me a delivery date. I cancelled the order and made arrangements to have our product delivered by a vendor until I could procure a vehicle. Adam Harris asked that I send him our costs to have our product shipped and implied I would be compensated for the cost of having to farm out our deliveries. It is now December 21 and my phone calls and emails Adam Harris and phone call to Bob Milner have yet to be returned. The only positive thing that's happened is my deposit was never cashed. More
by Womack1731
Employees Worked With
Bob Milner, Adam Harris
December 17, 2015
awesome experience I recently took my car in for service, first time at this dealership, it's an unbelievable dealership. EVERYONE was courteous, helpful, the dealershi I recently took my car in for service, first time at this dealership, it's an unbelievable dealership. EVERYONE was courteous, helpful, the dealership is immaculate, and best of all my service advisor is there, I have been a mercedes -benz owner for 12 yrs. and I can't imagine owning any other car, especially when this kind of service is right out my back door. Great Job!!! More
by love my benz
Employees Worked With
Mike Lange
