Mercedes-Benz of the Woodlands - Service Center

Mark and the whole staff are always professional and thorough! The waiting area is very nice, but I've never experienced a long wait. Very efficient operation! thorough! The waiting area is very nice, but I've never experienced a long wait. Very efficient operation! More

GREAT SERVICE! My recent service on my 2018 C300 was great! My Service Manager, Mike was incredibly helpful, knowledgeable and friendly. They got the work done very quickly and he was a great communic great! My Service Manager, Mike was incredibly helpful, knowledgeable and friendly. They got the work done very quickly and he was a great communicator about the whole process. I will get all my service done here in the future with Mike. More

I’m so happy the service doing great and friendly people , and I’m not take long time to wait my airbag replacement .see y’all. people , and I’m not take long time to wait my airbag replacement .see y’all. More

my recent service on my 2018 mercedes GLC300 was awesome efficient, friendly, affordable, speedy, comfortable and accommodating. I enjoyed a brief 2 hour wait in visitor room. efficient, friendly, affordable, speedy, comfortable and accommodating. I enjoyed a brief 2 hour wait in visitor room. More

Best service ever!!! Like part of the family. While Olive Garden falls on their knees, MBOTW is the family. When you are here you are family. Garden falls on their knees, MBOTW is the family. When you are here you are family. More

Donald Hutchins and his team provided excellent service as always. Everyone we encountered while visiting was professional and friendly, and made us feel welcome. The reception area is always very clean as always. Everyone we encountered while visiting was professional and friendly, and made us feel welcome. The reception area is always very clean and inviting, and we never have to wait very long. Donald is my 'go-to' person for pretty much all things Mercedes and is one of the main reasons we keep our business with MBOTW. The entire dealership is a class act business with a heart, and it definitely shows in all they do--they personify Mercedes motto "the best or nothing". More

I went in for service after making an appointment. Service was performed in an hour. Had just enough time to read my emails and drink a coffee. I would say the worst part of the service was having Service was performed in an hour. Had just enough time to read my emails and drink a coffee. I would say the worst part of the service was having to write a 25 word or more essay on the service I received. So now someone has to read this trivial posting. More

If you are looking for top notch expert service from friendly, professionals Woodlands Mercedes is the place to go. Mike in Service is awesome as are all of the staff. Great lounge provided while you friendly, professionals Woodlands Mercedes is the place to go. Mike in Service is awesome as are all of the staff. Great lounge provided while you wait. More

This service center was very clean. All the staff were very attentive to us as we were waiting for our vehicle asking us and making sure we were being taken care of. very attentive to us as we were waiting for our vehicle asking us and making sure we were being taken care of. More

MBOTW has repeatedly exceeded my expectations. Superior customer service at the highest level of any dealership I have ever dealt with. The results is my wife and I have complete confidence in our cars. customer service at the highest level of any dealership I have ever dealt with. The results is my wife and I have complete confidence in our cars. Thank you. More