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Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,808 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,808 Reviews of Mercedes-Benz of the Woodlands - Service Center
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April 17, 2025
As usual, Marc and his service team did a great job diagnosing and eliminating a troublesome rattle in the center console. They are always responsive, professional, and work quality is outstanding. I diagnosing and eliminating a troublesome rattle in the center console. They are always responsive, professional, and work quality is outstanding. I highly recommend Mercedes Woodlands for those who seek quality and service. More
by jmcd
April 14, 2025
Thank you Mark for your oustanding service and knowledge. We will be back and see you soon. We will be back and see you soon. More
by shsgolfdude
Employees Worked With
April 12, 2025
Mercedes Benz of The Woodlands is one of the best parts of owning an MB! From the sales experience, to finance, and especially the Service department! Thank you!! of owning an MB! From the sales experience, to finance, and especially the Service department! Thank you!! More
by JessieMcMahon
April 12, 2025
Great service experience. Easy to deal with. Isaiah sent us a video of the inspection. Best in class! Easy to deal with. Isaiah sent us a video of the inspection. Best in class! More
by Christian
Employees Worked With
April 09, 2025
Always provide exceptional service. Picked up a nail in the side wall of a tire. Showed up at the dealership without an appointment— they immediately took care of me and got me back on Picked up a nail in the side wall of a tire. Showed up at the dealership without an appointment— they immediately took care of me and got me back on the road. More
by elizabeth_bolt
Employees Worked With
April 03, 2025
Perfect service from Marc Escobar i in the Woodlands. There was hardly any wait time. I will certainly go back. There was hardly any wait time. I will certainly go back. More
by heidiflores610
April 03, 2025
On 4/2/2025, I visited MBOTW for service for the first time. I must say the experience was seamless. Jacob, my service advisor, demonstrated professionalism, courtesy, candor, and he was communicative thr time. I must say the experience was seamless. Jacob, my service advisor, demonstrated professionalism, courtesy, candor, and he was communicative throughout the process. Turns out I needed a new battery, which was installed. More
by nilescarter
Employees Worked With
Jacob Abernathy
April 02, 2025
I have always enjoyed working with the Mercedes-Benz of the Woodlands from the time I bought my car from them about 5 years ago. Service manager Gaston and BDC Manager Ashley Mahana are great people to wor the Woodlands from the time I bought my car from them about 5 years ago. Service manager Gaston and BDC Manager Ashley Mahana are great people to work with. More
by Alex
April 02, 2025
Service is 2nd to none true 1st class Organization and the team is always helpful Whether you’re servicing your vehicle or planning to purchase great job guys. the team is always helpful Whether you’re servicing your vehicle or planning to purchase great job guys. More
by Bran
Employees Worked With
April 01, 2025
The check-in with Mark was outstanding. He is knowledgeable, friendly, and a good listener. John was great in timely follow-up of service plans and scheduling. He had my car ready for picku He is knowledgeable, friendly, and a good listener. John was great in timely follow-up of service plans and scheduling. He had my car ready for pickup as promised. Also thanks to Trent for his usual attention to details and friendly support in getting me to the service department. More
by Dr Z
