Sammy Mourtada

I'm a first time Mercedes owner and have to say I have been incredibly impressed with my experience at Mercedes-Benz of the Woodlands. EVERYONE there is so easy to work with and when I'm there they make been incredibly impressed with my experience at Mercedes-Benz of the Woodlands. EVERYONE there is so easy to work with and when I'm there they make me feel like the most important customer they have. I can't leave this review without special recognition of Sammy Mourtada - he was my sales person and the first person I interacted with and he made the experience memorable. I just had some scheduled maintenance performed and had the same type of experience with Aidan Exum. THANK YOU! More

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This was our first MB and everyone made the experience so smooth and easy. The level of service given by Sammy and Arturo was 5-star world-class. Looking forward to this being the first of many MB cars I buy smooth and easy. The level of service given by Sammy and Arturo was 5-star world-class. Looking forward to this being the first of many MB cars I buy from here! More

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Excellent experience with custom order for a 2025 GLC 350E through Sammy Mourtada. Very professional and knowledgeable of the product line and recommendations for our configureation. From order to delive 350E through Sammy Mourtada. Very professional and knowledgeable of the product line and recommendations for our configureation. From order to delivery in a little over 8 weeks, with frequent status updates from Sammy. I have never had a more pleasant and satisfactory car buying experience, and as my first Mercedes, the car and dealer have equalled or surpassed expectatiopn. Highly recommended! More

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Sammy has always acknowledged us by name when he sees us at the dealership. We bought our first and second vehicle in May 2024, from Sammy. He is truly a valuable employee to Mercedes. We will definitely b at the dealership. We bought our first and second vehicle in May 2024, from Sammy. He is truly a valuable employee to Mercedes. We will definitely buy our next car from him/Mercedes. Julian and Mary Duron More

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My wife and I visited a several car dealerships. Mercedes-Benz of the Woodlands was by far the best in every category. Sammy was an outstanding sales representative and our GLE 350 is an incredibl Mercedes-Benz of the Woodlands was by far the best in every category. Sammy was an outstanding sales representative and our GLE 350 is an incredible automobile. This dealer is the REAL DEAL! Thank you, Mercedes-Benz of the Woodlands! More

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Just completed non standard service at Mercedes Benz of the Woodlands, outstanding customer experience as always. The ease and convenience of scheduling the appointment to the punctuality of service recept the Woodlands, outstanding customer experience as always. The ease and convenience of scheduling the appointment to the punctuality of service reception, the superb experience at the site, both at the lounge and at the pristine and futuristic workshop, to the outstanding workmanship by the mechanics and service members, I couldn’t have asked for better. My service manager Mark Escobar is always the best, caring, transparent, communicative and super professional. He kept me updated at every step of the service, got me inside the workshop to see with my eyes the issue, and worked hard to get everything done on time and in perfection. I’ve bought an AMG GTC from here, and I service my AMG SL 63 and E450 convertible here, have been coming here for 8 years now and couldn’t be more pleased with all aspects of customer experience. I’ve tried another location twice for proximity and deeply regretted it. Couldn’t be happier with MBoTW! More

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The best dealership I’ve dealt with in last 10yrs. Area for working, one for relaxing and one with refreshments. And not the cheap refreshments either. From excellent parfait cups to variety of coffee Area for working, one for relaxing and one with refreshments. And not the cheap refreshments either. From excellent parfait cups to variety of coffees, soda, water and even flavored water. Clean is an understatement for this facility. It’s outstanding! Service Dept is huge and they can pull in over dozen vehicles at a time, very efficient. More

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We went into the dealership to have service done on our car and while I was waiting I decided to take a look at the show room floor. I have walked this show room floor several times and not had anyone appr car and while I was waiting I decided to take a look at the show room floor. I have walked this show room floor several times and not had anyone approach me until this past weekend. Sammy approached and asked if I needed any help. I asked him about a vehicle and he kindly gave me the information I needed. We left, but Sammy stayed in touch over the next day and he ended up finding us the two cars we were looking for. The experience with Sammy was professional and seamless. He is knowledgeable, listens to your needs, and stays in constant contact through out the process. I would highly recommend MB of The Woodlands and Sammy Mourtada for your next car. More

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I had a phenomenal experience. Sammy was very helpful and very patient to help us out with a vehicle we purchased I really appreciate all the people involved. Thank you very much w Sammy was very helpful and very patient to help us out with a vehicle we purchased I really appreciate all the people involved. Thank you very much will do business again. More

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The team at MBOTW went above and beyond to help me locate the right vehicle, and does an amazing job of servicing my Mercedes. I feel like I'm always greeted warmly, treated like family, and I appreciate e the right vehicle, and does an amazing job of servicing my Mercedes. I feel like I'm always greeted warmly, treated like family, and I appreciate everything the team does for me. Keep up the great work! More

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