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Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,817 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,817 Reviews of Mercedes-Benz of the Woodlands - Service Center
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February 25, 2023
While driving in morning traffic in the rain my ABS and check engine light came on. I was nervous and called Mercedes-Benz immediately to see if I could get my car serviced. I was delighted they were able check engine light came on. I was nervous and called Mercedes-Benz immediately to see if I could get my car serviced. I was delighted they were able to get me in the same day and my car was fixed and back on the road the next day. Steve Davis communicated with me about my car details and provided excellent and quick service. Thank you so much! More
by jennycbetz
Employees Worked With
February 25, 2023
Great service. Easy to set appointment, in and out within 15 minutes dropping off vehicle and picking up a loaner. Service finished a little earlier than estimated. Easy to set appointment, in and out within 15 minutes dropping off vehicle and picking up a loaner. Service finished a little earlier than estimated. Steve Davis was a great communicator. More
by Me
Employees Worked With
February 25, 2023
We received absolutely excellent service as always! Great place to wait, and the wait time isn't long. Great place to wait, and the wait time isn't long. More
by allyseder
February 24, 2023
Liz Rincon is our service representative. She is outstanding! She is very knowledgable, very efficient, with above and beyond customer service. We have been coming here for many many years. She is outstanding! She is very knowledgable, very efficient, with above and beyond customer service. We have been coming here for many many years. More
by Valerie
February 24, 2023
My GLK was scheduled for an A Service, My service advisor, Mike Kange greeted me and made sure I had all the information for my state inspection. another great experience at MBOTW. advisor, Mike Kange greeted me and made sure I had all the information for my state inspection. another great experience at MBOTW. More
by rekscja
Employees Worked With
Mike Lange
February 24, 2023
The best dealership with-out a doubt! Service folks are great, they do what they say! Service folks are great, they do what they say! More
by Chuck M.
February 22, 2023
Excellent care through purchase and exceptional service after the purchase. My Sprinter service was in excellent care thanks to Juan Renteria after the purchase. My Sprinter service was in excellent care thanks to Juan Renteria More
by stuart.cagen
Employees Worked With
February 22, 2023
Always great service at mercedes benz of the Woodlands! Also, great snacks while you wait Also, great snacks while you wait More
by kathhahn
Employees Worked With
February 22, 2023
Very pleased with the service dept at MBOTW Mark Escobar is very honest and professional and has excellent customer service skills. He as well as the entire staff at the dealership will be the reason we pur is very honest and professional and has excellent customer service skills. He as well as the entire staff at the dealership will be the reason we purchase our next Mercedes from MBOTW. We heard wonderful reviews from friends and neighbors about purchasing vehicles from MBOTW as well as the continued service after the purchase. It was 100% accurate. 5 Star rating from our family! George and Betty More
by Miss Betty
Employees Worked With
February 21, 2023
The service department and the service advisors are excellent, quality work and delivered as promised. excellent, quality work and delivered as promised. More
by TimW
