Mercedes-Benz of the Woodlands - Service Center

Service was timely and effective. Service Advisor - Jacob Abernathy was personable, professional and attentive. Overall a very good customer service experience. Service Advisor - Jacob Abernathy was personable, professional and attentive. Overall a very good customer service experience. More

Gaston is very always very helpful and was able to get my car fixed quickly! car fixed quickly! More

The Service Team at Mercedes-Benz of the Woodlands, specifically Juan are outstanding!!! Thank you for making this process quick and easy! specifically Juan are outstanding!!! Thank you for making this process quick and easy! More

There are many Mercedes dealerships, however none like The Woodlands, Texas location. The ENTIRE staff is outstanding. From the sales team (Sammy M), management, (Nick B), and Service, (Fred G). Special p The Woodlands, Texas location. The ENTIRE staff is outstanding. From the sales team (Sammy M), management, (Nick B), and Service, (Fred G). Special people who care about you and your how you are treated. I support and suggest this organization, their service, and staff… 5-STARS! More

As always, excellent service and outstanding customer service. Service advisor Jacob was excellent. MB of the Woodlands is 1st Class service. Service advisor Jacob was excellent. MB of the Woodlands is 1st Class More

The service at Mercedes-Benz of The Woodlands is outstanding. I drive 2 hours and 15 minutes to have my car serviced at The Woodlands and it is well worth the drive. Neither Georgetown nor Waco (w outstanding. I drive 2 hours and 15 minutes to have my car serviced at The Woodlands and it is well worth the drive. Neither Georgetown nor Waco (which are way closer) can match the service at The Woodlands and I will continue to drive there for my service and my next purchase. More

We always have a terrific experience here with all of our vehicles. Definitely wouldn't take them anywhere else vehicles. Definitely wouldn't take them anywhere else More

From the first time I brought a Mercedes to this dealership for service (I'm on my 4th Mercedes) I have never had a vehicle serviced anywhere else. The experience is truly upscale, and they have dealership for service (I'm on my 4th Mercedes) I have never had a vehicle serviced anywhere else. The experience is truly upscale, and they have the process down to a very efficient science: 1) my car tells me it's time to book service 2) I book my appointment online 3) I pull in am greeted warmly by the team awaiting my arrival 4) I walk directly into the clean and comfortable cafe-style waiting area 5) My service professional comes to ME (I'm set up with laptop, phones, and fresh coffee at the coffee bar) and introduces himself then reviews the service and provides a timeline estimate 6) right on time, he lets me know the car is ready, and it's right up front, freshly detailed. I mean it just can't get any better than that! Well, maybe some high protein / low carb snacks like nuts and string cheese would be nice :) More

Everything went smoothly, as usual. Originally planned on waiting, but needed new brakes. My advisor got me a loaner car and was able to enjoy the rest of my day. Originally planned on waiting, but needed new brakes. My advisor got me a loaner car and was able to enjoy the rest of my day. More

I had an amazing service experience throughout the entire process. Elizabeth Rincon and her team were able to get me in and out as promised. Thanks process. Elizabeth Rincon and her team were able to get me in and out as promised. Thanks More