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Merchants Auto

Hooksett, NH

4.4
2,066 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,066 reviews

January 17, 2024

Cory Normand was awesome easy buying experience. REAL PERSON REVIEW merchant auto is the place to go they don't push you into anything they work with you GO & CHECK THEM OUT CAN'T HURT !!!! More

by Dan845336
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Normand
Jan 24, 2024 -

Merchants Auto responded

Thanks for your review, Dan! We're so glad you had a great experience.

January 13, 2024

Two days process really nice person friendly and active so comfortable really good and helpful More

by Nathanael villar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Merchants Auto responded

Thanks for your review, Nathanael. We're glad you had a great experience!

January 12, 2024

Super helpful and friendly staff! Was a joy working with all of them! Will definitely recommend and be coming back in the future for any and all needs! More

by liamorgan90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bowker, Cory Normand
Jan 16, 2024 -

Merchants Auto responded

Thanks for your review. We're glad to hear you had a great experience and we look forward to helping you in the future.

January 11, 2024

My first visit was awful. It was with a different person. My second time going to the dealership was great. I talked things over with Toby and he was very helpful, kind, patie More

by meahemery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Merchants Auto responded

Thanks for your review and for giving us a second chance to create a better experience for you. We're so happy to hear Toby was able to help you get into a new vehicle.

January 10, 2024

Cory was very kind and helpful when we came in, assisting us thoroughly and answering all our questions. He was transparent and knowledgeable, helping us get into exactly the vehicle I wanted same day. Thank More

by kristen.hanna1123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Normand
Jan 16, 2024 -

Merchants Auto responded

Kristen, thanks so much for taking the time to leave a review. We're happy to hear you had a great experience and our team was able to help get you in a vehicle that you love!

January 06, 2024

Damien is awesome! !!! He helped myself and my daughter get a new car. The team here works to get you what you want. More

by m.gooley73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merchants Service Center
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Surprenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Merchants Auto responded

Thank you for your review. We're glad to have been able to help you both get into great vehicles!

January 04, 2024

Top notch service from a great team. Love merchants! I buy all my vehicles from them. More

by jpmccarthybus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Duval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Blanchette
Jan 16, 2024 -

Merchants Auto responded

Thanks for your review and for continuing to trust us with your vehicles! We look forward to working with you again in the future.

January 04, 2024

I am always pleased working with such great people . I have always gotten my vehicles from Merchants auto.Kurt Swett was very good and Logan Loring was very good we were in and out with in 2 hours. Grea More

by RUSSELLKATHY943
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt Swett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Merchants Auto responded

Russell, thank you for your review and continued business. We're grateful for your recommendation and look forward to working with you again in the future!

January 03, 2024

Michael was a pleasure to work with. He made the experience painless and I would definitely recommend his services. More

by choward2210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Koltz
Jan 03, 2024 -

Merchants Auto responded

Thanks for taking the time to leave a review. We're happy to hear you had a great experience with our team and that Michael was able to help!

December 31, 2023

Like many I don’t like car buying at dealerships. HOWEVER, I just had an excellent experience buying a used Toyota at Merchants Auto in Hooksett, NH. Corey Normand set up a test drive of the car I ha More

by kathleen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Normand
Jan 03, 2024 -

Merchants Auto responded

Kathleen, thank you so much for the review. We're so happy to hear that you had a great experience with Corey!

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