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Merchants Auto

Hooksett, NH

4.5
2,066 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,066 reviews

July 20, 2024

Richard was very welcoming from the moment we walked in. Explained every step in easy to understand detail. The whole team was also supportive in our purchase. Even with the late arrival it didn't feel rush More

by kodbarro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Loring
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2024

Steve Francour was highly professional, bare bones honest and extremely helpful. he was 100% responsive and attended to all my needs. Thank you Steve. More

by Bob Dessaint
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Francour
July 20, 2024

Very unhappy. so many problems with the car and told i was out of luck when i tried to address More

by kaitlynmuffin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Merchants Service Center
1.0
This rating includes all reviews, with more weight given to recent reviews.
Semir Hasanovic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Russo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Randlett
July 19, 2024

Just purchased a 2023 Ram Pro Master from Jeff at Merchants Auto. He was very responsive, and everything went smoothly. More

by shane913
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Gregoire
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

Prompt and pleasant meet and greet Decently priced and excellent conditioned cars. Salesman was laid back, yet informative and handled all of my questions and made the sale easy and quick. More

by metaliabento51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2024

Always a great experience when I got to merchants. Exceptional service on my car in a timely manner. More

by Stephb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merchants Service Center
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2024

Very helpful and great to work with. Answered all my my questions in a very timely manner More

by btcesiro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Stickney
July 16, 2024

Had a pain free experience with a more than satisfactory outcome. Great people, great deals. More

by Krysskiwi23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Petrucelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisa Soulious
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2024

Bob was so so so nice and helpful! My mom came in after me and I told her to go to bob! More

by maranda.dembowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Labrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2024

Robert was so amazing and helpful, we definitely appreciate everything he did for us and helped us out with! More

by ALLIEROBICHAUD2409
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Labrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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