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Merchants Auto
Hooksett, NH
2,066 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 AM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,066 reviews
July 20, 2024
Steve Francour was highly professional, bare bones honest and extremely helpful. he was 100% responsive and attended to all my needs. Thank you Steve. and extremely helpful. he was 100% responsive and attended to all my needs. Thank you Steve. More
by Bob Dessaint
Verified CustomerEmployees Worked With
Steve Francour
July 20, 2024
Richard was very welcoming from the moment we walked in. Explained every step in easy to understand detail. The whole team was also supportive in our purchase. Even with the late arrival it didn't feel rush Explained every step in easy to understand detail. The whole team was also supportive in our purchase. Even with the late arrival it didn't feel rushed to go home or make a decision. Thank you Richard and the Merchants Team! More
by kodbarro
July 20, 2024
Very unhappy. so many problems with the car and told i was out of luck when i tried to address so many problems with the car and told i was out of luck when i tried to address More
by kaitlynmuffin
Employees Worked With
Other Employees :
Timothy Randlett
July 19, 2024
Prompt and pleasant meet and greet Decently priced and excellent conditioned cars. Salesman was laid back, yet informative and handled all of my questions and made the sale easy and quick. excellent conditioned cars. Salesman was laid back, yet informative and handled all of my questions and made the sale easy and quick. More
by metaliabento51
Employees Worked With
July 19, 2024
Just purchased a 2023 Ram Pro Master from Jeff at Merchants Auto. He was very responsive, and everything went smoothly. Merchants Auto. He was very responsive, and everything went smoothly. More
by shane913
Employees Worked With
July 17, 2024
Always a great experience when I got to merchants. Exceptional service on my car in a timely manner. Exceptional service on my car in a timely manner. More
by Stephb
July 16, 2024
Bob was so so so nice and helpful! My mom came in after me and I told her to go to bob! My mom came in after me and I told her to go to bob! More
by maranda.dembowski
Employees Worked With
July 16, 2024
The paperwork was processed and delivered expeditiously, even though I don't have my vehicle yet. even though I don't have my vehicle yet. More
by sittingpretty64
July 16, 2024
The salesman was very nice and walked us through everything and the process was very smooth. The vehicle was almost perfect with some imperfections I wish were pointed out, but other than that I wou everything and the process was very smooth. The vehicle was almost perfect with some imperfections I wish were pointed out, but other than that I would definitely go again. More
by patrickvigneau9204
Employees Worked With
