Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Merchants Auto
Hooksett, NH
2,063 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 AM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,063 reviews
January 28, 2020
Service Department did a great job John Manning was fabulous to deal with ---- they fixed my car and the cost was less than I thought. I will recommend them to anyone. John Manning was fabulous to deal with ---- they fixed my car and the cost was less than I thought. I will recommend them to anyone. More
by drewyoung404
Employees Worked With
John Manning
January 26, 2020
Steve Francour was great to work with. He was very knowledgeable about the Escape and made the process easy. I highly recommend Steve at Merchants knowledgeable about the Escape and made the process easy. I highly recommend Steve at Merchants More
by Blricciardi1
Employees Worked With
Steve Francour
January 26, 2020
Excellent Customer Service Ricky Miller was very usual as information for me when I didn't understand a lot of the procedures and amounts...I would recommend anyone that is b Ricky Miller was very usual as information for me when I didn't understand a lot of the procedures and amounts...I would recommend anyone that is buying or leasing a car. Thank you so much! Wendy G More
by callietom2003
January 18, 2020
I had a great experience buying a vehicle only took 2 hours and I drove away with a new vehicle highly recommend you to check them out if you’re looking for a vehicle hours and I drove away with a new vehicle highly recommend you to check them out if you’re looking for a vehicle More
by Jeff.caswell60
January 16, 2020
Just wanted to look and see what was available. This is my 3rd car with Merchants. I was very pleased with Joe’s no hassle attitude. He asked me what I was looking for. I told him what I was looking for an my 3rd car with Merchants. I was very pleased with Joe’s no hassle attitude. He asked me what I was looking for. I told him what I was looking for and what my budget was. I mostly enjoyed our conversation during the process. I am so glad that I met Joe and will most definitely come back and buy from him again. More
by rjm357
Employees Worked With
Joe Hodgson
January 08, 2020
Lisa made buying my car a smooth transaction. She was not only friendly and genuine, but efficient and knowledgeable. I can’t imagine buying my next vehicle anywhere else. Thank you again Lisa! only friendly and genuine, but efficient and knowledgeable. I can’t imagine buying my next vehicle anywhere else. Thank you again Lisa! More
by Nhchick32
January 05, 2020
We never had an easier buying experience. Lisa is the greatest salesperson. Got preaproved before going to pick out car and drive off the same day greatest salesperson. Got preaproved before going to pick out car and drive off the same day More
by memoosewatcher
December 30, 2019
The best place!! Amazing experience!! Worked with Semir Hasanovic at the beginning, he was AMAZING!! Heath Raynor was our salesperson, he was there when ever we needed him. He even came in Worked with Semir Hasanovic at the beginning, he was AMAZING!! Heath Raynor was our salesperson, he was there when ever we needed him. He even came in on his day off to help us with the paperwork so we can take the vehicle that day. Chevy (Scott Chavanelle) was our finance manager he was respectful, trustworthy, friendly, detail-oriented, etc. More
by Ekrem Sandzic
December 30, 2019
Made it work within my budget with no presure I worked with Dave Riley and Scott they were great I didn't have a large budget but they found us a SUV that worked and no pressure to go higher If I I worked with Dave Riley and Scott they were great I didn't have a large budget but they found us a SUV that worked and no pressure to go higher If I could give a higher rating than a five. More
by llthibeault
December 28, 2019
Gene was very professional. He wasnt pushy like all other sales places we have been to. He worked very hard to get is approved. Professional. sales places we have been to. He worked very hard to get is approved. Professional. More
by Butterflykisses14916
Employees Worked With
