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Metro Ford, Inc.

Independence, MO

Overview
Employees
Reviews
Vehicles
4.7
583 Reviews
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2860 S Noland Rd.

Independence, MO

64055

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Showing 583 reviews

May 03, 2024

Day after purchasing they had it more than me because dashboard panel shut off problems. RUNAROUND More

by Fredandlinda0311@yahoo.com
Recommend Dealer
No
Employees Worked With
Michael Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 25, 2024

I have purchased vehicles from many different dealerships. Metro Ford was efficient and kept their word on every aspect of the purchase. More

by ironmike528
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Metro Ford, Inc. responded

Thank you so much for your positive review! It is great to hear that we were able to go above and beyond your expectations and really help you out. We look forward to doing business with you again in the future. Take care!

Helpful
April 13, 2024

Great overall experience. The sales person that helped me was knowledgeable, respectful, helpful, and genuinely a nice guy. I felt very comfortable with the entire process. Gr More

by dduncan943
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Metro Ford, Inc. responded

Thank you so much for your positive feedback! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We appreciate your business and hope you have a great day!

Helpful
April 11, 2024

The whole process from start to finish was seamless. The team at Metro Ford was great. Craig, Rick, John and Paul made this buying experience an absolute pleasure. I will recommend Metro Ford to anyo More

by jkerringer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig, Rick, John, Paul
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Apr 11, 2024 -

Metro Ford, Inc. responded

Thank you for leaving such a great review and high star rating! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Thank you again for your business and we hope to see you here again in the future. Take care!

Helpful
March 24, 2024

We own 2 Fords, a 2015 pickup and a 2013 SUV. We take them to Mero Ford ONLY, because they schedule when it's convenient for us and they know our vehicles. Their mechanics are top notch and they More

by JaniceFleet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Metro Ford, Inc. responded

Hi Janice, our team is grateful for your positive feedback regarding your recent experience with us. We appreciate the opportunity to earn your business and look forward to seeing you again on your next visit. Have a great day!

Helpful
February 26, 2024

Metro Ford was amazing! They were very knowledgeable and was very patient and kind when trying to decide on which vehicle to choose and helped us with financing and to stay More

by Kimrash7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keshawn Turner
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Feb 27, 2024 -

Metro Ford, Inc. responded

Thank you for your 5-star review and wonderful response to the quality of service our staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Helpful
January 12, 2024

Once again Sean Sims took care of my vehicle with no hassle. Would recommend them every day of the week and twice on Sundays. More

by Brent K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2024 -

Metro Ford, Inc. responded

Hi Brent, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We appreciate the opportunity to earn your business and we're always happy to help if there's anything else you need. Take care!

Helpful
December 17, 2023

They always takes care of me when I go the only dealership I go to More

by Knorm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Metro Ford, Inc. responded

Thank you for your 5-star review! If there's anything else we can do to assist you, please let us know. We appreciate the opportunity to earn your business and hope you have a great day!

Helpful
November 08, 2023

Metro Ford was great to work with when purchasing my Explorer. Their staff was knowledgeable and friendly. Very knowledgeable on new incentive on Ford product. More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamison Wunder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Metro Ford, Inc. responded

Hi Steve, thank you for taking the time to leave us your response to our staff's outstanding customer service! It is great to hear they took such great care of you! We appreciate the opportunity to earn your business and look forward to working with you again in the future. Take care!

Helpful
September 14, 2023

The dealership personnel were very helpful and responsive to any questions I had about the vehicle that I purchased More

by toddtuck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

Metro Ford, Inc. responded

Thank you for taking the time to share your experience! We appreciate your feedback and look forward to doing business with you again in the future. Take care!

Helpful
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