Metro Ford, Inc.

I loved everything about my experience with this dealership. These guys are honest, educated, dependable, helpful, efficient and funny! I wouldn’t buy a car anywhere else! dealership. These guys are honest, educated, dependable, helpful, efficient and funny! I wouldn’t buy a car anywhere else! More

Had a great experience with our recent trade for my 2020 Edge ST. Our salesman, Dalton, was very friendly, knowledgeable and was able to get the job done. Have done business with this location for years and Edge ST. Our salesman, Dalton, was very friendly, knowledgeable and was able to get the job done. Have done business with this location for years and never any problems, they'll have our business for life! More

worst experience ever. we bought a car a year ago. it was all rainbows and unicorns back then with this dealer. In a year time, we didn't skip oil change or regular service of the vehicle. not long after it all rainbows and unicorns back then with this dealer. In a year time, we didn't skip oil change or regular service of the vehicle. not long after its last check at the very same metro ford service, the check engine light flashed! we took it back immediately and couldn't even get proper feedback about what's going on for days! after long waits, multiple call attempts, and horrible customer service we finally learned that the car has an oil leak and needs an engine change. now we had to pay thousands of dollars to fix it. have money to throw away to buy crap cars and badly treated after spent your hardly-earned money? go check their inventory. no, I would not recommend this dealer at all. More

Do not believe a word. Metro ford will apparently do anything for a sale including lie. We traded in a lease for a Ford. They claimed they bought it out. One month later we received a bill for hundred anything for a sale including lie. We traded in a lease for a Ford. They claimed they bought it out. One month later we received a bill for hundreds of dollars from the previous lease. Called metro sales rep, manager and owner...everyone lied through their teeth. I would highly recommend another Ford dealership. More

When in for a scheduled appointment oil change at 9:30 left at 1 p.m. nothing was done to the truck they said something about the sunroof leaking and needed to order seals to fix it lost a whole day at wo left at 1 p.m. nothing was done to the truck they said something about the sunroof leaking and needed to order seals to fix it lost a whole day at work for nothing very incompetent I would not recommend this place at all More

Beware I've got to say. I had high hopes coming into this. I found what looked like a great truck for a decent price. Talked to the salesman Erich Phillips f I've got to say. I had high hopes coming into this. I found what looked like a great truck for a decent price. Talked to the salesman Erich Phillips for a few days, had him send me a video. Asked for it's quality, or if it had any issues I needed to be aware of, how the body looked etc. I was sent a video of it, that's when he pointed at what he said was the only body damage which was a dent in the bumper. Telling me there wasn't a single thing wrong with truck, no leaks, no noises, ran like it was brand new. So we arrange for me to drive 6 hours to see it. I show up, and realize that there were multiple minor scratches, multiple dents and dings. And a 'small' oil leak that apparently they had no idea about. I noticed the undercarraige was exceptionally clean which was odd, and a small drop of oil on the upper oil pan. They stated they wouldn't drop the price, and the oil leak wasn't significant enough for a repair or for them to lower the price. So let's fast forward, I drive it home, come out the next morning and see a puddle of oil in my driveway, climb up under the truck and notice that it wasn't some minor leak but enough now that the upper oil pan was coated in oil, flex plate, even back to the lower oil pan. The salesman obviously wouldn't respond to me after brought this to attention. So I just wanted to give you all a heads up that honesty is not their best policy, and they will do whatever they can to push vehicles out the door. Thank you Erich Phillips for you reminding me that selfish useless people exist like you out in this world! More

Best car buying experience! From the service department, to sales room staff, this is by far the best car buying experience I have had. Craig Hill is an awesome no pressure sales From the service department, to sales room staff, this is by far the best car buying experience I have had. Craig Hill is an awesome no pressure salesman. He answered my questions and explained each step/process along the way. He showed me several vehicles and stayed within my price range! Very knowledgeable about his profession. Everyone at this dealership was friendly and helpful. Thanks to Paul for help with my financing! I will definitely recommend Metro Ford to family and friends. More

Everyone was very helpful. It was an amazing experience for my granddaughter's first car. Very professional and pleasant staff. Always impressed with the way the staff works as such a great team. for my granddaughter's first car. Very professional and pleasant staff. Always impressed with the way the staff works as such a great team. More

No pressure sales The staff at this dealership was helpful and friendly. There was no pressure to make a purchase fast and Craig Hill was understanding of my needs and The staff at this dealership was helpful and friendly. There was no pressure to make a purchase fast and Craig Hill was understanding of my needs and was able to make it work. Overall I had a great experience here and will be going back in the future. More