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Metro Ford, Inc.

Independence, MO

4.7
583 Reviews
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2860 S Noland Rd.

Independence, MO

64055

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Showing 583 reviews

October 16, 2015

Great Dealership, Great Dealer For several months I researched and went back and forth on whether I should finally by my dream car. When I finally went to Metro Ford, I spoke with More

by CR5674
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bills, Garett Gibson
Oct 17, 2015 -

Metro Ford, Inc. responded

Thank you for such a wonderful review! Mustangs are fun cars and purchasing one should be just as fun! Buying a vehicle from Metro Ford is truly a unique experience due to our focus being "great guest service" and not just selling a car. Thank you for selecting Metro Ford and please make sure to tell your friends to come see Garett for their next vehicle.

October 15, 2015

Great Service I came in for an oil change, they were quick and efficient, got me back on the road with no worries, I would recommend them hands down. More

by pazman13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommie Neet
Oct 15, 2015 -

Metro Ford, Inc. responded

Thank you for the great review! Great service is what Tommie exudes with every guest interaction he is involved with. Tommie handles all situations if its a oil change or transmission work you can always count on Tommie. Thank you and see you for your next oil change!

October 15, 2015

Great Service I have bought a lot of cars and the one dealership that stands out by a long shot is Metro Ford. The team that they have working is incredible and tr More

by Chief Jewell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cory Thompson Rocks!, Jason Bills
Oct 15, 2015 -

Metro Ford, Inc. responded

We appreciate the positive review! Jason and Rick are two of our best and Erich has been at Metro Ford for 18 years. No wonder you received above and beyond service. Enjoy your new vehicle and please make sure to tell your friends about your experience at kcmetroford.com

October 14, 2015

Great experience overall. The entire process was very relaxing and low pressure. Garett was extremely helpful and informative and was key to my purchase ( both before and afte More

by kbodrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garett Gibson
Oct 15, 2015 -

Metro Ford, Inc. responded

Definitely return is what we want to hear at Metro Ford. Low pressure and presenting options is what we do that a lot of the others do not. We will never show you the vehicles we want to see but rather show you the vehicles you want to buy. Thank you for the great review and remember to tell your friends to see Garett at kcmetroford.com

October 13, 2015

Treated Like Family I went in there what a particular mindset, and walked away with everything I wanted and a whole lot more. It was the most painless experience I ever w More

by navirider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garett Gibson
Oct 15, 2015 -

Metro Ford, Inc. responded

Thank you for the great review! We appreciate customers like you. Painless experience when buying a car is the only way Metro Ford does business. Garett is one of our newest additions and I'm sure he will appreciate the positive feedback. Once again thank you and please tell your friends to come see Garett at www.kcmetroford.com

October 12, 2015

Great Service - Great People I bought my 2015 Ford F-150, Extended Cab at Metro Ford. It was the 8th vehicle that I have purchased from Metro Ford. All of the people, from the ow More

by Zeke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 12, 2015 -

Metro Ford, Inc. responded

Thank you for the review. If it's the owner or the sales consultant we at Metro Ford believe in providing the best possible 5 star shopping experience out there! We look forward to helping you with your 9th car when the time is right along with helping all your friends and family! Once again thank you for the review!

October 10, 2015

I now wonder why I shopped anywhere else. After visiting Metro Ford, there will not be another Ford dealership I frequent again. George was great! He worked to get me what I wanted and did so, More

by Tyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Indelicato
Oct 12, 2015 -

Metro Ford, Inc. responded

Thank you for the great review. George Indelicato has been here for some time now and service is always on his mind. We at Metro Ford understand that service is what you sell. Fords are the best but we truly believe that we are the dealer that makes the difference. Thank you for the review and make sure to tell your friends to visit us at www.kcmetroford.com

October 09, 2015

NEW CAR BUYING EXPERIENCE I BOUGHT A 2015 ESCAPE. I LOOKED AT SEVERAL VEHICLES AND GEORGE RACKLEY WAS VERY HELPFUL AND PATIENT.THIS IS THE 4TH CAR I HAVE BOUGHT AT METRO FORD A More

by BOB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Rackley
Oct 09, 2015 -

Metro Ford, Inc. responded

Thank you for the GREAT REVIEW!! All of us at Metro Ford greatly appreciate not only the perfect review, but just knowing that we can always help you with your automotive needs. George (G-Rack) is one of our best! Thank you and make sure when your friends or family need assistance with their vehicle purchase to contact G-Rack at Metro Ford.

October 08, 2015

Excellent Experience I went to Metro Ford to look at used cars for a replacement for my work vehicle that had been totaled in an accident. The first person I talked to was More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : George Rackley, Rick gilbert, George Rackley
Oct 08, 2015 -

Metro Ford, Inc. responded

Thank you for the review. 10 years since the last time you purchased a new vehicle. Wow!! Well at Metro Ford you got the best service from two of our best veterans that know "It's all about the service" and that's George Rackley and Rick Gilbert. Remember next time you need a new or pre owned vehicle you come see George "Grack" and he will help you or any of your friends with their automotive needs.

October 04, 2015

Total Satisfaction I really wanted this 2014 Lariat it was top of the line F-150 .The Salesman George Indelicato did not pressure me but allowed me to make my own decisi More

by Lightfoot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : George Indelicato
Oct 04, 2015 -

Metro Ford, Inc. responded

Thank you for the review. Because of great repeat customers like you our dealership can continue to be number 1 in our market. Ford makes the best truck and all of us here appreciate you shopping at Metro Ford. Thank you and please tell your friends where to get the best deals!

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