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Metro Ford, Inc.

Independence, MO

4.7
583 Reviews
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2860 S Noland Rd.

Independence, MO

64055

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Showing 583 reviews

September 27, 2012

I came here looking for my first car. The car I was wanting wasn't meant to be. They had showed me an even better car and I LOVE it!!!! I am very happy with my 2005 Ford Taurus. Thank you Metro Ford yo More

by christina.mulkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jerry Stotts, Emery Stone
September 05, 2012

Curtis has been our family car salesman through four vehicles. It is getting easier and easier to buy a car from him. He never forgets what you wanted in teh previous years and is always helpful in th More

by sherry.hayesjacks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Owen
August 29, 2012

The whole experience was very nice. My salesman, Brian, listened to what I needed and wanted and stuck to that. Everyone at the dealership that I came into contact with was very nice to work with and I ne More

by ginaducey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
August 29, 2012

This was the BEST car buying experience I have ever had, my sales man was awesome and so easy to work with! I will definatly be back to metro for my next car........I will definitely recommend metro Ford to More

by harmanh1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 29, 2012

My wife is interested in the new model Escape,I Knew it was time to trade in our old car,since we moved to Independence, Mo. I wanted to buy locally so I went to Metro Ford,was met by Barry as soon as I go More

by scruffy10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Hudson
August 25, 2012

Erich took his time with us when we came in. He found out our needs and our wants. He went the extra mile and didn't waste our time. I had just totaled my Explorer and we needed a vehicle. After visit More

by jimwanda
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 23, 2012

Brent: went out of his way to see that my wife's car was in a safe operation with 4 new tires and a 4 wheel alignment. He also made sure that I understood what the tech did on the car. More

by jkolsem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kolsem, Brent Davidson
Aug 24, 2012 -

Metro Ford, Inc. responded

Knowledge is power! Not only do we pride ourselves on servicing your vehicle but educating as well- glad to hear that our Service Manager Brent was of great help! Thank you for coming in!!!

August 19, 2012

George had great customer service skills. He was knowledgeable about the vehicle. He introduced me to the general manager, the customer service manager, the after market manager and the finance man More

by jvysjy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Indelicato
Aug 20, 2012 -

Metro Ford, Inc. responded

Thats awesome! love to hear the positive feedback and the word efficient- Here at Metro Ford we understand your time is very valuable so we want to do everything to help get you into your new vehicle without disrupting your daily routine! Welcome to the family and Thank you again!

August 15, 2012

Contacted Curtis Owen via phone regarding a used truck at the dealership. Mr. Owen answered all my questions and we agreed upon a fair price for the vehicle. Traveled 637 miles to KC, Missouri. Mr. Owen pick More

by Fords4us
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Curtis Owen
Aug 20, 2012 -

Metro Ford, Inc. responded

Thank you so much for your review on the positive experience you had at Metro Ford! We pride ourselves on going the extra mile to help our customers in whatever ways we can to make the car buying experience that much easier. Hope you had safe travels home- welcome to the family!

August 13, 2012

I had a good experience negotiating back and forth on the price of the automobile. Everyone was nice and friendly. Chris Bell was the salesman that we dealt with. He came outside to greet us. He was very ni More

by 1happy2customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris bell
Aug 14, 2012 -

Metro Ford, Inc. responded

Thank you so much for joining our Metro Ford Family. It is nice to hear that you had such a great experience with Chris, it truly shows how your dealer does make the difference. Please let us know if you have any vehicle needs!

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