Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,737 reviews
The staff is very Friendly and the place itself has a very clean environment!!! Very helpful and to the point type of staff .. will always recommend this office to all my friends and family. very clean environment!!! Very helpful and to the point type of staff .. will always recommend this office to all my friends and family. More
Good service, friendly workers, professional advice. Simply wonderful people with good minds and kind hearts! Simply wonderful people with good minds and kind hearts! More
Merro is one of the best dealerships in the capital region.. Dan Ketchum is a superb salesman.. region.. Dan Ketchum is a superb salesman.. More
Jon and AJ were very excited and helpful. Gave me their cell numbers to assist with any problems or questions I had. Would do business with them again. Gave me their cell numbers to assist with any problems or questions I had. Would do business with them again. More
Had my vehicle in for body work and basic mechanical work. Even though it was a off brand (Volkswagen) they got everything done perfectly. I like taking my ford truck there and now I take all my other work. Even though it was a off brand (Volkswagen) they got everything done perfectly. I like taking my ford truck there and now I take all my other vehicles as well. More
The person I dealt with was nice and accommodating I believe his name was Troy. But when I look the picture it could be Jay as he had a mask on. believe his name was Troy. But when I look the picture it could be Jay as he had a mask on. More
Very complete,precise. The service department is very competent and congenial. Checkout staff helps explain all options. The service department is very competent and congenial. Checkout staff helps explain all options. More
I like that they explain any repairs that need to be done in an easy to understand way. Donald Eden explains what needs to be done now and what I can wait on, as I am on a fixed income. He is friendly and ge in an easy to understand way. Donald Eden explains what needs to be done now and what I can wait on, as I am on a fixed income. He is friendly and gets me out in a reasonable time. More
Had an appointment for a replacement part under warranttee. After waiting 30 plus minutes, service rep comes out and tells me the replacement part is not in their inventory. After having they te warranttee. After waiting 30 plus minutes, service rep comes out and tells me the replacement part is not in their inventory. After having they tell me I need this part sooner rather than later and having an appointment for the fix, this is not acceptable! More
The team is very easy to work with and very knowledgeable about the vehicles that they have in stock and what is coming in. about the vehicles that they have in stock and what is coming in. More