Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,753 reviews
Quality work and friendly, knowledgeable staff, as usual! Always feel like vehicle is in good hands. Always feel like vehicle is in good hands. More
Troy and all the guys are real friendly always willing to take the time to explain what they did the guys in the shop explain why you had a problem with the vehicle just great bunch of people take the time to explain what they did the guys in the shop explain why you had a problem with the vehicle just great bunch of people More
Truck still has same problems as before all recalls were completed. Software update did not change “deadening” sound on startup as technician stated. Door latches & door locks still freeze up after that su completed. Software update did not change “deadening” sound on startup as technician stated. Door latches & door locks still freeze up after that supposed fix. More
The wait time was excessive. Seems like there is quite a bit of over booking of appointments. I was there for a simple routine maintenance and inspection, which took close to three hours. This problem has e bit of over booking of appointments. I was there for a simple routine maintenance and inspection, which took close to three hours. This problem has existed for awhile at Metro. More
Salesman (AJ) was great and deserves 5 stars. Communication was great and the entire process was extremely smooth. Reason for less than 5 stars was the $3k markup from MSRP on my Maverick. Communication was great and the entire process was extremely smooth. Reason for less than 5 stars was the $3k markup from MSRP on my Maverick. More
Service and body shop are excellent. They fixed the issue with the glass and lettering. Sales and financial department not the greatest. They left a bad impression with me. with the glass and lettering. Sales and financial department not the greatest. They left a bad impression with me. More
So far, everything has been seamless. Except the recall issues regarding my vehicle. There was things that were not done issues regarding my vehicle. There was things that were not done More
Great service from the minute I walked in the door. The staff was very kind, even went out of their way to give my 3 year old some toys to play with. Very satisfied staff was very kind, even went out of their way to give my 3 year old some toys to play with. Very satisfied More
They are very knowledgeable and don't give ya a line of bs. I deal with Bill H. He takes care of everything. I just comein and sign and drive away. That's perfect for me. bs. I deal with Bill H. He takes care of everything. I just comein and sign and drive away. That's perfect for me. More
My experience in purchasing a vehicle from Metro Ford was pleasant and straight forward, and the sales person was professional and pleasant to deal with. pleasant and straight forward, and the sales person was professional and pleasant to deal with. More