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Metro Ford
Schenectady, NY
4,737 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,737 reviews
January 11, 2022
Good job, they were able to get me in and accommodate my schedule. Nice repair. schedule. Nice repair. More
by Jellrottexcavating
Verified CustomerEmployees Worked With
Helpful January 09, 2022
My turbos are not functioning right and they are very loud and they blew me off because they don't want to make the repairs loud and they blew me off because they don't want to make the repairs More
by kristinmanley6
Employees Worked With
January 08, 2022
All the guys in service dept are great. Each time we go there is great service. there is great service. More
by Joseph’s
January 08, 2022
They are excellent and knowledgeable. Received the best service ever. Tyler was great! Would definitely recommend and go back there for all my car needs. service ever. Tyler was great! Would definitely recommend and go back there for all my car needs. More
by jaqy_f
January 08, 2022
Aj made the process quick and painless, I appreciate the help that metro Ford has given me for both my vehicles that I have purchased there. help that metro Ford has given me for both my vehicles that I have purchased there. More
by JMACHATTIEGT
January 08, 2022
Why bother to have me set up an appt when the people I am there to see are going to not be working at that hour and I end up sitting waiting for an hour and a half for a ten minute process of completing my l there to see are going to not be working at that hour and I end up sitting waiting for an hour and a half for a ten minute process of completing my lease More
by Russmetzgar
Employees Worked With
January 08, 2022
We worked with Nicole to order our 2021 Bronco and it couldn’t have been a smoother process! She was very helpful and attentive along the way and we loved working with her. A great experience and we LOVE couldn’t have been a smoother process! She was very helpful and attentive along the way and we loved working with her. A great experience and we LOVE our new car. More
by alexapatnaude7
Employees Worked With
January 08, 2022
excellent customer service, always available, very knowledgeable about car. I feel I got a great deal knowledgeable about car. I feel I got a great deal More
by ptull
January 07, 2022
Very professional, took me in and handled the issue, kept me informed as the day went on. me informed as the day went on. More
by RLKIND
Employees Worked With
January 07, 2022
I only want my dealer to care for my car because I trust them. Over 40 years of Fords only why go anywhere else them. Over 40 years of Fords only why go anywhere else More
by Amconnell.ac
Employees Worked With
