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Metro Ford
Schenectady, NY
4,746 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,746 reviews
June 22, 2021
Great customer service and quality repairs. Have had my truck serviced here since 2016 and don’t regret it truck serviced here since 2016 and don’t regret it More
by KC2NDK
Verified Customer
Helpful June 22, 2021
Everyone was nice. Was not pleased with way the loaner car works. car works. More
by FANSUNLIMITED
Employees Worked With
June 21, 2021
Roger was a little abrasive and hard to talk to. Service repair team finished my car very quickly and I was able to get back on the road! repair team finished my car very quickly and I was able to get back on the road! More
by Jake Durocher
Employees Worked With
June 21, 2021
Rob in service was professional and always helpful, thank you you More
by CHIZEK88
Employees Worked With
June 21, 2021
Gave me the deal I wanted and were very helpful for finding me something in my price range and a good car for me and my family finding me something in my price range and a good car for me and my family More
by bmt381381
Employees Worked With
June 21, 2021
A knowledgeable and professional staff start to finish. A clean and modern showroom. clean and modern showroom. More
by JL183
June 18, 2021
They did exactly what I asked them to do. They sent me the video detailing what they had done. Then I was able to use my FordPass points. That’s a great benefit from buying the F150 there. the video detailing what they had done. Then I was able to use my FordPass points. That’s a great benefit from buying the F150 there. More
by CYCTAP2
June 18, 2021
Awesome, great service, friendly. Always a pleasure to do business with them. When you walk through the door, you get Service with a smile! Thanks Metro Ford! do business with them. When you walk through the door, you get Service with a smile! Thanks Metro Ford! More
by sherio
Employees Worked With
Other Employees :
Nick Ciccone
June 18, 2021
The service crew informative, courteous,and most important kept me informed on needed to be done and when it would be ready and how much. important kept me informed on needed to be done and when it would be ready and how much. More
by Ssager947
June 18, 2021
The team at Metro were very helpful with the sale of my new car. They helped with the financing so I could drive off with my new ride. I am thankful to all who helped out. new car. They helped with the financing so I could drive off with my new ride. I am thankful to all who helped out. More
by CALMILLER97
