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Metro Ford
Schenectady, NY
4,765 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,765 reviews
July 14, 2023
The experience was nice and the worker was very helpful. It was a fast and easy process It was a fast and easy process More
by vinnie
Verified CustomerEmployees Worked With
Helpful July 13, 2023
Out of all the years and dealerships that my wife and I have bought vehicles from Metro is by far the best we have bought from!! We are and will continue to go there for our vehicles for now and not even b have bought vehicles from Metro is by far the best we have bought from!! We are and will continue to go there for our vehicles for now and not even bother with any others. It was the easiest and most enjoyable vehicle buying experience we have had out of the 15 or so vehicles in the last 20 years we have bought. More
by Joshf350
July 13, 2023
Rip offs they try and get what they can get out of your wallet worst experience ever from a dealership wallet worst experience ever from a dealership More
by Baby123?
Employees Worked With
July 13, 2023
Great people if there’s any problems with your vehicle they take care of you would definitely recommend buying a car from they take care of you would definitely recommend buying a car from More
by stroud845
Employees Worked With
Other Employees :
Bill Marincic, Roger Gordon
July 12, 2023
Each and every time I’ve been there it’s been a great experience, and I would highly recommend experience, and I would highly recommend More
by Samuelriggins
Employees Worked With
Other Employees :
Roger Gordon
July 11, 2023
Always a pleasure to buy from Metro Ford, came from Vermont. Custom order, smooth process. Metro did great with the paperwork for out of state registration. Truck is a dream so far. Vermont. Custom order, smooth process. Metro did great with the paperwork for out of state registration. Truck is a dream so far. More
by JOECONN4
July 11, 2023
I still have not gotten my car completed they are still waiting on clips and when I informed them my sunroof was not working NO ONE CALLED ME BACK waiting on clips and when I informed them my sunroof was not working NO ONE CALLED ME BACK More
by Meschell74
July 10, 2023
Great service with professional and helpful staff. Worked quickly and my car was ready on time Worked quickly and my car was ready on time More
by Karen.moffre
July 10, 2023
Very thorough explanations of my cars a/c issues. They told me several options I could take to fix it. Very nice & respectful. Did not take my car hostage. Definitely recommend They told me several options I could take to fix it. Very nice & respectful. Did not take my car hostage. Definitely recommend More
by PUNKACHOO
Employees Worked With
Other Employees :
Roger Gordon
July 09, 2023
I have had good luck with Metro Ford especially with Troy Hanlon and the service department- very professional and convenient Troy Hanlon and the service department- very professional and convenient More
by Bill P
Employees Worked With
