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Metro Ford of OKC

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.7
2,258 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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2800 West I 44 Service Road

Oklahoma City, OK

73112

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Showing 2,258 reviews

April 20, 2024

Brian and Patrick were excellent. As far as the sales manager, I was less impressed. More

by rgwood4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Randall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Metro Ford of OKC responded

Thank you, rgwood4, for your feedback! We're glad to hear that Brian and Patrick provided you with excellent service. We're sorry to hear that your experience with the sales manager was not as impressive. We appreciate your honesty and will use your feedback to improve our service. If you have any further concerns or need assistance, please don't hesitate to reach out. We're here to help!

Helpful
April 16, 2024

Team of professionals. Never felt pressured and feel like I got a very reasonable deal. More

by CHRIS_STANGLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Haycraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Metro Ford of OKC responded

Thank you, Chris! We're thrilled you had a positive experience with our professional team and found our deal reasonable. We aim to make every interaction pressure-free. If we can be of further assistance, please let us know.

Helpful
April 13, 2024

This man has amazing customer service Direct and up front about everything . No B.S. More

by Kaylynnschuler413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Metro Ford of OKC responded

Thanks for your feedback, Kaylynnschuler413! Sounds like you had a straightforward and honest experience with him. That's exactly what you want in customer service!

Helpful
April 13, 2024

Chris was very helpful and knowledgeable during the whole process of buying the vehicle. Treated our kids with respect and went above and beyond to make our purchase easy and painless More

by ScottSchuler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Metro Ford of OKC responded

Thanks for sharing your positive experience, Scott! It's great to hear that Chris made the buying process smooth and even took care to make sure your kids felt respected. That level of service definitely stands out.

Helpful
April 11, 2024

Purchased a new raptor and quickly noticed damaged, this man did the right thing and traded out the truck for an identical non damaged unit. He earned my return business. Thank you Vincent and OKC Metro For More

by kiefernathan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Metro Ford of OKC responded

Thank you for sharing your experience, Kiefernathan! We're glad to hear Vincent and OKC Metro Ford took swift action to address the issue with your new Raptor. Providing excellent service and ensuring customer satisfaction is our top priority. We look forward to welcoming you back for your future automotive needs. Safe travels in your new truck!

Helpful
April 09, 2024

Danial was great to work with but when we got to the dealership the price was higher than advertised. We negotiated a price on the f-150 and the sales manager claimed to get us great interest rate. Whe More

by ricklanders55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danial Byrd
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Apr 11, 2024 -

Metro Ford of OKC responded

Thank you for sharing your experience, Ricklanders55. We apologize for any confusion or inconvenience you encountered during your visit. Your feedback is invaluable, and we'll address these concerns with our team to ensure a smoother and more transparent process in the future. If there's anything else we can do to assist you, please let us know.

Helpful
April 09, 2024

No pressure sale. Charles Waddle was very informative and helpful on selecting our new truck. More

by Chessman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Metro Ford of OKC responded

We're delighted to hear that you had a positive experience with Charles, Chessman! Providing informative and helpful service without pressure is what we aim for. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing us!

Helpful
April 06, 2024

Everyone is friendly but, when you get in the office. Watch & listen closely. They charge you for not having a trade in. They charge a maintenance fee whether you want it or not so, you come back again More

by ericgay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Benson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Metro Ford of OKC responded

Thank you for sharing your experience, Ericgay. We appreciate your feedback and take it seriously. Your satisfaction is important to us, and we apologize for any confusion or frustration regarding our fees and processes. We will review your concerns internally to ensure better clarity and transparency for our customers moving forward. If you have any further questions or need assistance, please feel free to reach out to us directly.

Helpful
April 02, 2024

Chris was awesome and very helpful with the situation that was at hand. 10 out of 10 recommend More

by Jordan clopp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Metro Ford of OKC responded

Thank you for your feedback, Jordan! We're thrilled to hear that Chris provided awesome and helpful service during your recent visit. Your recommendation means a lot to us, and we appreciate your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon.

Helpful
March 31, 2024

I had an appointment and arrived on time, but as told it would be 1.5 hours because there were two others ahead of me. I would have scheduled a different day if I’d known they were triple booked. More

by Andrea44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Gates
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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