Metro Ford of OKC - Service Center

Denise provided good customer service and did a good job explaining what was wrong with my vehicle. explaining what was wrong with my vehicle. More

It was fast great experience at least this time I didn’t have someone come tell me I have 2,000 dollars worth of work on my car when I have extended warranty have someone come tell me I have 2,000 dollars worth of work on my car when I have extended warranty More

Service was fast and efficient. . Denise kept me up to date on service progress and price for service seemed fair for the work done. . Denise kept me up to date on service progress and price for service seemed fair for the work done. More

Wonderful experience! Amazing job! Thanks again! Highly recommended. Will return to service my ford vehicle in the future. Amazing job! Thanks again! Highly recommended. Will return to service my ford vehicle in the future. More

I asked for Ms. Denise Anderson to be my service advisor in my appointment notes. Was not meet in the service lane by a advisor. Denise Anderson to be my service advisor in my appointment notes. Was not meet in the service lane by a advisor. More

I had a scheduled appointment. A simple oil change took an hour and a half? What’s the point in even making an appointment? A simple oil change took an hour and a half? What’s the point in even making an appointment? More

Prompt accurate and friendly service. John did a great job transporting me home and back to the dealership. John did a great job transporting me home and back to the dealership. More

Great experience working with Ellsworth. Its obvious he cares, and did an excellent job getting to know us, and ultimately helping us with the purchase of my wife's vehicle. Patrick in fin Its obvious he cares, and did an excellent job getting to know us, and ultimately helping us with the purchase of my wife's vehicle. Patrick in finance has been great to work with as well. More

Great overall experience working with Ellsworth and Patrick. Thank you for your hard work, communication, proactive problem solving, and showing genuine care. You guys earned our trust and we are gra Patrick. Thank you for your hard work, communication, proactive problem solving, and showing genuine care. You guys earned our trust and we are grateful for you. More

After bringing my truck in for a $3,000 1 week long repair I was kindly given a loaner. Several days after returning the loaner, I was charged two charges. $66 and $1 and when I text Denise about what repair I was kindly given a loaner. Several days after returning the loaner, I was charged two charges. $66 and $1 and when I text Denise about what the charges were for she informed me they were for fuel for the loaner. Not sure why I was charged two different charges and the fuel was at a third of a tank when I got the loaner so I was also over charged. I called and left a message for the service manager and got no response. I also asked for receipts since I have to reconcile my expenses with my company with itemized receipts. No response. I won't be going to Metro Ford anymore unfortunately. More