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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
907 Reviews

907 Reviews of Metro Ford of OKC - Service Center

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March 24, 2025

The Service Department did a very good job fixing the steering wheel, it had a loose bolts and they were able to tighten them up, great job. More

by BKING7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Metro Ford of OKC responded

Thank you, BKING7! We're glad to hear the Service Department took care of the issue with your steering wheel. We appreciate your feedback!

March 24, 2025

After bringing my truck in for a $3,000 1 week long repair I was kindly given a loaner. Several days after returning the loaner, I was charged two charges. $66 and $1 and when I text Denise about what More

by zach.scheirer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Anderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Metro Ford of OKC responded

Hi Zach, thank you for sharing your feedback. We understand how frustrating this situation must be. If you’re open to it, we’d appreciate the opportunity to look into this further and help clear things up. Please don’t hesitate to reach out.

March 22, 2025

She was good and kept me up to date on my car and answer All my question More

by Gtagod74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Metro Ford of OKC responded

Thank you, Gtagod74! We're glad to hear she kept you informed and answered all your questions. We appreciate your feedback!

March 22, 2025

Denise was so helpful and got my car serviced quickly. Everyone in service was helpful More

by CHELSEABARNETT88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Metro Ford of OKC responded

Thank you, CHELSEABARNETT88! We're glad to hear that Denise and the service team took great care of you and your car. We appreciate your feedback!

March 22, 2025

Great service, as always. Professional and quick oil change and basic maintenance . Love Metro Ford! More

by menefeebj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Stilger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Metro Ford of OKC responded

Thank you, menefeebj! We're so glad to hear you had a great experience with our service team. We appreciate your loyalty and kind words!

March 19, 2025

I had to bring my truck back after a few oil leak fixes due to another leak. However, this leak was different and Denise took care of it and handled everything perfectly! More

by Ddelao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Metro Ford of OKC responded

Thank you for your patience and for sharing your experience! We're glad Denise was able to take care of everything for you. If you ever need anything else, we're here to help! 🚗🔧

March 16, 2025

Denise was very nice and helpful to work with. They did a good job fixing my car. More

by alanconner
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Metro Ford of OKC responded

Thank you, Alan! We're glad Denise was helpful and that your car was fixed to your satisfaction. We appreciate your business! 🚗😊

March 16, 2025

They have the best customer service! Denise is the best! She helped me a lot, she really cares about customers! More

by rodrigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Metro Ford of OKC responded

Thank you, Rodrigo! We're thrilled to hear Denise provided excellent service. We truly appreciate your feedback and look forward to serving you again! 😊

March 15, 2025

I had an excellent experience. My truck was serviced in half the estimated time. I highly recommend them for service. The coffee isn't bad either. More

by dcrane47831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Metro Ford of OKC responded

Thank you! We're thrilled to hear your truck was serviced quickly, and we're glad you enjoyed the coffee too! We appreciate your recommendation! ☕🚗

March 14, 2025

Had a good experience. I recommend this dealership to anyone looking for a new car. More

by cbjcamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corbin Morris
Mar 14, 2025 -

Metro Ford of OKC responded

Thank you for your recommendation! We're glad you had a great experience and appreciate your support! 🚗✨

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