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Metro Lexus

Cleveland, OH

4.9
3,117 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,117 reviews

March 19, 2025

I was fortunate to have Tori Grinzinger as the salesperson to help me through the process. She did a great job of explaining the various Lexus models and alternatives/options in order to determine More

by donsinkocpa@hotmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Metro Lexus responded

Thank you for sharing your experience with us! We're delighted to hear that Tori and Cam provided such thorough assistance at Metro Lexus. Enjoy your new car, and we hope to see you in the future!

March 18, 2025

It was our first time working with Metro Lexus. Simon was very helpful, cheerful and always kept us updated on the arrival of our new SUV. He always responded to our text or emails quickly. The de More

by loribcampana
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam - technical guy
Mar 18, 2025 -

Metro Lexus responded

Thank you for sharing your experience with us! We're delighted to hear that Simon and the Metro Lexus team provided excellent service and kept you informed throughout the process. Enjoy your new SUV, and we hope to see you again soon!

March 17, 2025

This was my second time purchasing a car at Metro Lexus with Allison and she made the buying experience very easy and enjoyable! I would have no hesitation buying another car through her when the time come More

by Avg3691
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Metro Lexus responded

Thank you for choosing Metro Lexus once again! We're glad Allison made your car-buying experience smooth and enjoyable, and we look forward to assisting you with any future purchases. Happy driving!

March 17, 2025

Terry Ramey was fabulous to work with! ! Tysean Yorke is a very knowledgeable instructor and was so helpful in setting up our vehicle! All of our questions and concerns were addressed. More

by Brtsh1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist who greeted us and helped us with coffee!!
Mar 17, 2025 -

Metro Lexus responded

Thank you for sharing your wonderful experience with us at Metro Lexus! We're delighted to hear that Terry, Tysean, and David made the process smooth and enjoyable. We look forward to welcoming you back in the future and appreciate your recommendations!

March 17, 2025

Allison and the dealership was very courteous and helpful in every area throughout this process. It’s always top notch service.. More

by philpsus97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patty Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Spacagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cordis Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Bellitto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Metro Lexus responded

Thank you for sharing your experience! We're delighted to hear that Allison and the Metro Lexus team provided top-notch service. We appreciate your support and look forward to assisting you again in the future!

March 14, 2025

The entire staff was very professional, fair, and transparent throughout the sale process. The entire experience was smooth and well-managed, and I was able to get a great deal on a great car. I hi More

by oleksy.ernest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Metro Lexus responded

We're delighted to hear that Christian and the Metro Lexus team provided a professional and transparent experience for you. Thank you for recommending us, and we hope you're enjoying your new car!

March 12, 2025

It was great to work with Terry! She is professional, personable, and competent. We drove 3 hours to the dealership to make a deal, and it was worth it! More

by Joedandylion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Metro Lexus responded

Joe, we're delighted to hear that Terry made your long drive worthwhile here at Metro Lexus! Thank you for sharing your experience and choosing us. Safe travels in your new vehicle!

March 12, 2025

Metro Lexus is the best place. You can buy a car very fair very very helpful. Everybody is very pleasant. More

by robertgerrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Metro Lexus responded

Robert, thank you for the fantastic feedback! We're delighted to hear that our team at Metro Lexus provided a pleasant and helpful experience. Enjoy your new car!

March 11, 2025

Everyone we encountered was super friendly and helpful. Colin did an amazing job providing information on the various options. More

by dawnstagliano7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Metro Lexus responded

We're delighted to hear that Colin and the team at Metro Lexus provided you with friendly and helpful service. Thank you for sharing your experience, and we hope you're enjoying your new vehicle!

March 11, 2025

Everyone was very welcoming and was pleasant to work with. Also they were great with communicating and very friendly. More

by sultanasumi1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Metro Lexus responded

We're delighted to hear that you had a welcoming and pleasant experience with our team at Metro Lexus. Thank you for highlighting the great communication and friendliness!

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