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Metro Lexus

Cleveland, OH

4.9
3,118 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,118 reviews

January 11, 2020

Christian Miller is a perfect example of how to create an exceptional sales experience for your customer. His value added approach towards matching a client with the right vehicle was spot-on and his constan More

by Tracy.wilson
Recommend Dealer
Yes
Employees Worked With
Jeff Sustersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Christian (receptionist), Steven Gierke
January 06, 2020

From start to finish my buying experience was fantastic. Christian sold to my specific needs and found exactly what I wanted. He had great follow up and still keeps in contact with me after the sale is ove More

by Heenie
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Spacagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Schafer
January 06, 2020

Great service and very professional. From start to finish Rami and the whole team were extremely professional, not pushy, and very responsive. Very flexible with scheduling and changing More

by ajrocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Homsi
January 03, 2020

Excellent experience! Helped me find the exact suv I wanted! My family and I recently had a really great experience at Metro Lexus and especially appreciated the assistance of Abed Darwish, our salesman. We purc More

by merechan2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2019

Purchase of new 2020 RX350 I have been a Metro Lexus client since 1999 and recently purchased my third vehicle with them. Terry Ramey and Jeff Sustersic really took care of addr More

by Lisa K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sustersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Gierke, Denae Jones
December 28, 2019

Lexus GX 460 We have leased our last three vehicles from Metro Lexus on Brookpark Rd. We have found their sales and service to be without reproach. Terry Ramey has More

by Zura
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2019

Christian Miller was meant to be my sales person! Not only did he know the ins and outs of literally every vehicle, but he listened to all of my wants and needs too. He went above and beyond, making s More

by April S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sustersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2019

Leasing my first car, Christian answered all my questions and made me feel comfortable during the decision making process. I typically know what I’m looking for but when it comes to cars I needed some help! More

by jdugan12
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
December 24, 2019

Best experience I’ve ever had when leasing a car! Their attention to detail and making the customer experience as seamless as possible was amazing! More

by Tweinmann27
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
December 23, 2019

Christian was unbelievably helpful during this process. I very indecisive between a small cross over SUV and staying in a car. He even knew I was looking at other automakers and still helped me make the righ More

by Samantha Mae
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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