
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Terry was awesome! She hooked me up with an awesome new GX and she kept me well informed of the status the entire time. The whole experience was amazing. Metro Lexus She hooked me up with an awesome new GX and she kept me well informed of the status the entire time. The whole experience was amazing. Metro Lexus is the best. More
Metro Lexus service and customer service is second to none! Colin made the process extremely seamless for me. Trae was very knowledgeable and was able explain everything about the car in detail. I would none! Colin made the process extremely seamless for me. Trae was very knowledgeable and was able explain everything about the car in detail. I would recommend Metro Lexus to anyone. More
Terry Ramey was awesome. I have been a client of hers for many years as well as Metro Lexus. They are first class. I have been a client of hers for many years as well as Metro Lexus. They are first class. More
This was our second car from this dealership, there is wonderful service and very kind salesman! wonderful service and very kind salesman! More
Metro Lexus dealership was my first experience purchasing a vehicle from a distance (4 hours from home) and the process was seamless. Colin, my certified internet sales specialist was professional, availabl a vehicle from a distance (4 hours from home) and the process was seamless. Colin, my certified internet sales specialist was professional, available and very responsive to any question I had, anytime I had one. I love my new vehicle, and the Metro Lexus team made my purchase experience memorable with their joyful presentation. I definitely recommend Colin as your sales associate, Tysean for tech review and anything else needed that goes above and beyond, as well as John M. (business manager) to cover the financial process with ease and efficiency. Thank you! More
Great experience looking to replace my beloved LS. Abed was so helpful in handling this turnover. Ryan & Trae also had a hand in helping out. 2024 RX is superb. Abed was so helpful in handling this turnover. Ryan & Trae also had a hand in helping out. 2024 RX is superb. More
I recently had the pleasure of purchasing a brand new Lexus RZ 450e from Metro Lexus, and I have to say, the entire experience was absolutely incredible. From the moment I walked through the doors, th Lexus RZ 450e from Metro Lexus, and I have to say, the entire experience was absolutely incredible. From the moment I walked through the doors, the team at Metro Lexus made me feel welcomed and valued as a customer. The sales process was smooth and efficient, with no high-pressure tactics – just genuine care and a commitment to ensuring I found the perfect vehicle for my needs. A special shoutout goes to Seth and Candice, who went above and beyond to make this transaction a truly memorable one. Their knowledge of the Lexus lineup, attention to detail, and genuine passion for providing exceptional customer service were truly impressive. The entire team at Metro Lexus worked tirelessly to make sure every aspect of the buying process was seamless. From the test drive to the financial paperwork, they handled everything with the utmost professionalism and care. Purchasing a new vehicle can be a daunting experience, but the team at Metro Lexus made it feel effortless. I'm thrilled with my new Lexus RZ 450e, and I can't thank the Metro Lexus team enough for making this such a positive and enjoyable experience. If you're in the market for a Lexus, I highly recommend visiting Metro Lexus. They set the bar for what a truly exceptional car-buying experience should be. More
Great experience as always with Metro Lexus! Colin did a great job from beginning to end! Colin did a great job from beginning to end! More
Really not much to say. If you can imagine the best possible experience with the best possible outcome, that's what we received from Tori and Metro Lexus. All questions we h If you can imagine the best possible experience with the best possible outcome, that's what we received from Tori and Metro Lexus. All questions we had (and there were many) were promptly answered. For example, when my wife was concerned about not having a compass available, Tori sent a picture of the RX350 dash cluster with the compass proudly displayed. Needless to say, we'll be back again for our next car purchase. More
Pleasure to work with all around — sales, service, parts departments all excellent. Fourth car we’ve bought from Metro; looking forward to many more years working with them. departments all excellent. Fourth car we’ve bought from Metro; looking forward to many more years working with them. More