Michiana Chrysler Dodge Jeep RAM Fiat

Prices are outrageous. I was told I needed brakes and spark plugs. How does this correspond to my battery not working? I paid hundreds of dollars for a diagnostic that woul I was told I needed brakes and spark plugs. How does this correspond to my battery not working? I paid hundreds of dollars for a diagnostic that would take any mechanic 5 minutes to do. More

They completed my recall. Let me know about other issues I had them do most of the urgent ones. Completed the work early. Let me know about other issues I had them do most of the urgent ones. Completed the work early. More

Had to take vehicle there more than once. Said they couldn't find issue first time, then mysteriously found one the second time. Said they couldn't find issue first time, then mysteriously found one the second time. More

My credit was ran 38 times. .. my score dropped at least 50 points. Spent the better part of 4 day's and was only told half truths multiple times. I will never shop there and wi .. my score dropped at least 50 points. Spent the better part of 4 day's and was only told half truths multiple times. I will never shop there and will advise anyone I hear about shopping there not to! I am actually thinking very serious about calling the better business burea and laying them know the experience I had. I asked for written verification that I would not be held refinancially responsible to their place of business and was told they could not do that. I was a cosigner in which the bank revoked the loan.... I made sure they got their car back and never recieved any verification that I was not financially responsible from that date on. More

They went above and beyond. They put me in the car I wanted, not what they wanted to sell. They put me in the car I wanted, not what they wanted to sell. More

Michael Mabry has been our go to person for our fleet services. He has been a pleasure to work with and understands that our vehicles are a necessity to getting our job done. services. He has been a pleasure to work with and understands that our vehicles are a necessity to getting our job done. More

I had done the text survey but thought there were more pages and submitted the review before I had a chance to explain what happened. I scheduled my Jeep Gladiator for Tuesday August 6th to have the clutc pages and submitted the review before I had a chance to explain what happened. I scheduled my Jeep Gladiator for Tuesday August 6th to have the clutch recall work completed. After the drop off, Amy was awesome at keeping me updated as to the progress of the work and was super helpful. I was called Wednesday and told that the work had been completed and the vehicle was ready for pickup. I asked if it was ok if I could just come first thing Thursday since it was later in the afternoon, and I had a long drive to get there. We drove to Mishawaka Thursday morning to pick it up, and when I went out to the vehicle, it would not go into 1st gear at all, making it undriveable. This only tells me that a function test and a test drive was not done at all. It had to have been backed out from the work bay into the parking spot that it was sitting in when I got there. If either of those had been done, the repair tech would have known right away that there was something wrong. At no point would the vehicle have been driven in a forward direction without seeing that there was an issue. At that time, it was advised that I need to leave it there again to be looked at so the problem could be remedied. We did leave again, and Amy again got ahold me saying that it was completed later on that same day. Like I said before, all of the counter staff was awesome in helping me with my questions and concerns, but as far as returning for any service work, I will be real hesitant to return to your dealership. We have tried to remain consistent in keep our business with your place. We have 3 other Jeep dealers between our house and your dealership. I try and remain loyal to you because we have bought 5 vehicles from you in the past few years and your sales and financing staff etc have been awesome to work with and would love to continue to return to you for our vehicle needs whether purchasing, or for service related issues More

Yep. Ryan was great. I originally found the truck on line. He showed me the truck through and through. Very knowledgeable. I’m glad he came out. Not to Ryan was great. I originally found the truck on line. He showed me the truck through and through. Very knowledgeable. I’m glad he came out. Not too pushy, just right. Good stuff, thanks to all the staff members. All friendly and eager to show your Mopar superiority. Get that building done and have a car show. More

Lack of communication. Lack of mechanical engineering knowledge most of the time. I will be going to another place to get my car repaired.😤 Lack of mechanical engineering knowledge most of the time. I will be going to another place to get my car repaired.😤 More

Great people constantly informing you on information worry about taking care of the customer. The facility like going through a Dollar General during Covid.. worry about taking care of the customer. The facility like going through a Dollar General during Covid.. More