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Mike Murphy Ford Inc

Morton, IL

4.8
4,441 Reviews
On behalf of everyone at Mike Murphy Ford, I would like to thank you for visiting our web site. We are committed to serving our friends and customers via the Internet and look forward to hearing from you. We are a full service Ford dealership offering first class sales and service for our valued customers. We have been in business for 40 years at 565 West Jackson Street in the heart of Morton, Illinois. Our phone number is 309.228.9288. If you have any questions or need to reach me, you can call the dealership’s phone number or email me at mikemurphy@mikemurphyford.com. Thanks again for visiting MikeMurphyFord.com!
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565 W Jackson St

Morton, IL

61550

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Showing 4,441 reviews

March 13, 2022

Bought a brand new Ford Explorer ST here, cash. Shortly after found out the speakers were bad and cracked while listening to music. The brakes squeaked every time while braking. Called and schedul More

by marina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Katus
Mar 28, 2022 -

Mike Murphy Ford Inc responded

Marina, thank you for bringing this to our attention and we are sorry to hear about your experience. We would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. If you'd be willing to provide more information about your experience, please send us a message with the best way to reach you. Our goal is to make sure everyone that visits the dealership has a top-notch experience. Mike Murphy Ford

March 13, 2022

This place goes above and beyond to help you and it’s not about the money it’s about getting you what you want and a price that you can afford More

by Timmy_3_13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Noyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Brekke
Mar 14, 2022 -

Mike Murphy Ford Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Timmy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

March 13, 2022

I would like to say that it was a very good experience with no problems. Anthony went above and beyond. He wasn't trying to sell us anything, like some do, he let us fully decide. Also we made jokes along More

by jameshammock1997
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANTHONY DAVIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever cleaned our car did a great job and serviced it as well!
Mar 14, 2022 -

Mike Murphy Ford Inc responded

Thanks for your feedback on your recent visit to Mike Murphy Ford Inc. I'm glad to hear that Anthony was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! We get it….Price Sells Cars! Mike Murphy Ford

March 11, 2022

Words cannot express how happy we are with our experience with Christian. My husband mwt with him on Tuesday evening, went over what we were looking for. We can.back Wednesday and he had the perfect truck wa More

by Carrie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hill
Mar 14, 2022 -

Mike Murphy Ford Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Carrie, and we are thrilled that you found your experience with Christian to be a positive one. We hope you enjoy your new truck and don't hesitate to reach out if you need anything else. We get it….Price Sells Cars! Mike Murphy Ford

March 11, 2022

Amazing service! Matt was awesome. Would recommend to anyone! Car is running great! Thank you More

by JOJO2420US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matt and our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

March 09, 2022

Since my first test drive 9 months ago I noticed a loud noise while driving and I was told it was a beat up tire even though it sounded like a wheel bearing. I replaced the tires and still had the same iss More

by tinak81894
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Reece
Mar 23, 2022 -

Mike Murphy Ford Inc responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. Our Service Department is aware of the issues and will reach out to you. Mike Murphy Ford

March 09, 2022

great consumer service! !! I was really happy with the entire buying process. Christian took the car to a local mechanic to get it checked out by an independent mechanic sho More

by enochgray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hill
Mar 09, 2022 -

Mike Murphy Ford Inc responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mike Murphy Ford Inc are glad to have you as a customer. We get it….Price Sells Cars! Mike Murphy Ford

March 09, 2022

Mr. Davis was wonderful to us. He was patient, understanding with our needs and made plenty of time for us to answer our questions. And we did not feel p More

by Devon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANTHONY DAVIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Brekke
Mar 09, 2022 -

Mike Murphy Ford Inc responded

Thank you so much for your wonderful review! We are thrilled that Anthony had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

March 09, 2022

Christian is absolutely phenomenal! Super helpful and made sure I got a car I love! Awesome car buying experience! More

by k.fry8099
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia and Christian are both absolutely amazing!, Christian Hill
Mar 09, 2022 -

Mike Murphy Ford Inc responded

Congratulations on your new vehicle! We are so glad that Christian had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! We get it….Price Sells Cars! Mike Murphy Ford

March 08, 2022

Dave Brekke made buying my vehicle super easy got right to the point on price didn't lead me on like other sales people do. More

by Loweryd93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brekke
Mar 08, 2022 -

Mike Murphy Ford Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dave and our team met your expectations. Thank you again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

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