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Moore Buick GMC
Jacksonville, NC
2,652 Reviews
Welcome to Moore Buick GMC, the most trusted name in the business! We are a full-service auto dealership with new and used cars, trucks and SUVs for sale. Located in Jacksonville, NC at 2445 North Marine Blvd, we are just minutes away from Camp Lejeune Military Base and the Marine Corp Air Station. We are also not far from Cherry Point Air Station. As you can see, we are in a heavily populated military town. Most of our staff are military veterans or are from a military family. We welcome all United States military personnel as well as Swansboro and New Bern Buick and GMC customers. If you are not sure where to find our Jacksonville, NC used and new car dealership, please view our hours and directions page for more information. Moore Buick GMC is a leading Buick and GMC dealer providing the best selection of new vehicles and a vast inventory of used cars, SUVs, and crossovers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,652 reviews
June 29, 2021
Awesome at first kind of turned sour. Something going on in the service department. Within 500 miles (less than their 30 day guarantee) I started to have transmission issues and a rough idle. Turned in the in the service department. Within 500 miles (less than their 30 day guarantee) I started to have transmission issues and a rough idle. Turned in the truck twice and “nothing” was wrong. You can’t always just hook a computer up to rely on certain issues, it takes someone to dig to find out. They don’t want to dig. Or they just don’t want to pay for repairs. Other than that (pretty massive deal) the people seemed genuine and the facility is nice. The service to sales and sales to service is lacking integrity. More
by KJE
Verified Customer
June 29, 2021
👍🏻 Like the people here. Plus buying local is a plus to me. Have done business in the past and always the same courtesy and respect. me. Have done business in the past and always the same courtesy and respect. More
by elitediesel40
Employees Worked With
June 29, 2021
Didn't have an appointment. Stopped in with a battery issue. They able to fit in their schedule. They analyzed the issue and found that my battery had a bad cell. I purchased a new battery, they installe issue. They able to fit in their schedule. They analyzed the issue and found that my battery had a bad cell. I purchased a new battery, they installed and I was on my way. Total time was about 40 minutes. Professional and friendly staff. More
by Robmar39
Employees Worked With
Anthony Rocci
June 29, 2021
Service Department is always super helpful going out of their way to deal with warranty claims while providing amazing customer service incl. their shuttle service. their way to deal with warranty claims while providing amazing customer service incl. their shuttle service. More
by Chris
Employees Worked With
Tony
June 29, 2021
Quick fast service, very dependable service department. I have never had a problem making appointment or getting whatever I needed done to my vehicle and on time have never had a problem making appointment or getting whatever I needed done to my vehicle and on time More
by raygunnnc
Employees Worked With
Anthony Rocci
June 29, 2021
The experience was great from beginning to end with every person encountered. I appreciate also the confirmations re time of the appointment prior to the service. person encountered. I appreciate also the confirmations re time of the appointment prior to the service. More
by susanthomas1247
Employees Worked With
Other Employees :
Derrick Black, Brittany Bryant, Anthony Rocci
June 29, 2021
Excellent service department! We always are treated like family and have always received the absolute best care from Moore’s service department. Highly recommend them! family and have always received the absolute best care from Moore’s service department. Highly recommend them! More
by wdjoneshsd
Employees Worked With
Derrick Black
June 29, 2021
Friendly, helpful and thorough service department. Matt was very helpful when we looked at purchasing the vehicle. We highly recommend Moore Buick GMC. In a tough market, Moore GMC was incredible to work w was very helpful when we looked at purchasing the vehicle. We highly recommend Moore Buick GMC. In a tough market, Moore GMC was incredible to work with. More
by bbblackmon89
June 29, 2021
A very good experience. Good price. Friendly and professional. Would recommend the dealership to family and friends. The time spent was a bit long due to a technical printer issue on the documents b professional. Would recommend the dealership to family and friends. The time spent was a bit long due to a technical printer issue on the documents but did not affect our decision. More
by karen.bittner
Employees Worked With
Kendra Marshburn, Mike Diaz
