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Morong-Falmouth
Falmouth, ME
787 Reviews
At Morong Falmouth we treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (866) 951-5376.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 787 reviews
April 27, 2019
Audi A5 preowned I was in the market to buy a used convertible to leave in my Maine vacation house. I saw the A5 online, called up Morong and met John. He had the car I was in the market to buy a used convertible to leave in my Maine vacation house. I saw the A5 online, called up Morong and met John. He had the car waiting for me as well as the car fax when I arrived for the test drive. The car was perfect and the level of service and attention was 5 star. I can 100% recommend John Phillips and Morong-Falmouth! More
by Eric H
Helpful April 24, 2019
Just what I wanted! Morong had the CPO GTI I had been looking for, and Dan put me in the car on a test drive no more than 10 minutes after being in the lot. I secured my Morong had the CPO GTI I had been looking for, and Dan put me in the car on a test drive no more than 10 minutes after being in the lot. I secured my own financing, and was given a fair price. Dan is an enthusiast, and knows the ins and outs of the lineup...and made sure I left the lot with my Android Auto ready to go! More
by HappyGTIowner
Employees Worked With
April 24, 2019
Everyone I met there was great. I traveled over 500 miles to get the car I bought at Morong. I would recommend this dealership to anyone. I met some very nice and pleasant people in I traveled over 500 miles to get the car I bought at Morong. I would recommend this dealership to anyone. I met some very nice and pleasant people in there. Alex Presterone and Peter Sowles were a specially a pleasure to deal with. More
by Oatka.gw
April 23, 2019
Great On-line Purchase Experience The entire team at Morong worked seamlessly to sell me a 2019 GTI, all via email. In under 48 hours I completed the purchase and trade-in negotiation The entire team at Morong worked seamlessly to sell me a 2019 GTI, all via email. In under 48 hours I completed the purchase and trade-in negotiations and had a vehicle sourced and shipped to the dealer (Ashley Treadwell deftly handled the entire process). The in-person experience was also superb - Norma handled all of the delivery and trade details while Jordan documented all of the financial / registration paperwork. Both of them were incredibly personable, knowledgeable and efficient. Thanks to the entire Morong team for making this a great experience. More
by GTI Owner
April 22, 2019
Very smooth and communicative purchase. I had a very pleasurable, hassle-free experience working with Norma on the purchase of my 2019 VW Jetta GLI. Not only did the car arrive in advance of I had a very pleasurable, hassle-free experience working with Norma on the purchase of my 2019 VW Jetta GLI. Not only did the car arrive in advance of expectations, Norma and her team expedited the process to get me behind the wheel the very next day. All staff I was involved with, (Alex, Jordan), were well-informed, enjoyable, inviting and just as excited as I was about my purchase. I would highly recommend Norma and her team to anyone in search or quality, value, and a long-lasting relationship for your automotive needs. More
by gliguy
April 19, 2019
Simple and smooth buying process I recently purchased the newly designed Tiguan SEL-R. The vehicle is perfect for a couple of retirees who enjoy road trips. Volkswagen has done an e I recently purchased the newly designed Tiguan SEL-R. The vehicle is perfect for a couple of retirees who enjoy road trips. Volkswagen has done an excellent job with this car.... style, responsiveness and interior finish are all superior. And the “transferable 72 month/72,000 mile bumper to bumper warranty should help keep the trade in value of the small suv higher than others. Norma and Anne were extremely helpful, responsive and transparent. They gave me their best trade in value for my Volvo right up front compared to another dealer who lowballed the first offer and kept calling back with small increased offers. Very pleased to do business with Morong VW. Brad Kirkpatrick More
by Bucky’sVW
April 16, 2019
I just bought a new car...! My older car was having issues- so instead of getting it fixed I thought it best to finally get a new one.. The great part was my service dealer could My older car was having issues- so instead of getting it fixed I thought it best to finally get a new one.. The great part was my service dealer could talk with the salesman across the street and they were prepared to help me right then. I had great service both in getting a trade in amount and finding the right car for me. More
by nancyl
April 05, 2019
Best Customer Service The Morong team didn't disappoint - their customer service just can't be beat by any other dealership in the area. I knew exactly the car I wanted whe The Morong team didn't disappoint - their customer service just can't be beat by any other dealership in the area. I knew exactly the car I wanted when I walked in the door. They didn't have the exact color on the lot, but were able to find the perfect car for me that same day. By the end of the week I was driving home in my new Tiguan. Easy process, great attention to detail, fair price. More
by 2019 Tiguan
April 04, 2019
Great expierence Bought a 2019 Beetle yesterday. Great experience dealing with John, Matt, Jordan and Anne. The easiest car transaction we have have ever had. Thank yo Bought a 2019 Beetle yesterday. Great experience dealing with John, Matt, Jordan and Anne. The easiest car transaction we have have ever had. Thank you to all that helped make it so easy. Thanks to the detailer, the car is beautiful. More
by Char
April 03, 2019
Happy Happy Happy What a great experience buying a new car! We did our internet research and really knew what make, model and color car we wanted to buy. We located a What a great experience buying a new car! We did our internet research and really knew what make, model and color car we wanted to buy. We located a car in Mass (2.0 S Platinum Grey convertible) and almost purchased it, sight unseen, over the phone. But with all the hassle of registering an out of state vehicle in Maine, we decided to see if one was available locally. We found the perfect car at Morong VW in Falmouth. This one was a 2.0 SE grey convertible and cost about 4K more than the other car. We talked with Matt Sowles, the general manager, who referred us to John Phillips. We explained our situation and with just a little bit of negotiation we received a much better deal than the one in Mass, so we told John we would buy this car sight unseen. Since a nor’easter was supposed to hit early the next morning, we decided we would pick the car up in an hour. Jordan Lee Bolduc, the finance manager, immediately began working on our paperwork so it would be ready when we arrived. When we get to Morong we met Ann Cote, the sales manager, (and a very nice lady) who introduced us to John. John already had the car detailed (thank you detailer) so when we arrived it was sitting there gleaming. Jordan (another nice lady) took us into her office and finished all the signings of documents in twenty minutes. John then went over a few things about the car and away we went. This car is really for my wife, since she had a grey 2008 VW convertible that she liked a lot. She is super pleased with it and is looking forward to springtime and driving with the top down. Thanks to all the people at Morong for making this such a pleasant experience. More
by rtslawson
