Morong-Falmouth
Falmouth, ME
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Very smooth and communicative purchase. I had a very pleasurable, hassle-free experience working with Norma on the purchase of my 2019 VW Jetta GLI. Not only did the car arrive in advance of I had a very pleasurable, hassle-free experience working with Norma on the purchase of my 2019 VW Jetta GLI. Not only did the car arrive in advance of expectations, Norma and her team expedited the process to get me behind the wheel the very next day. All staff I was involved with, (Alex, Jordan), were well-informed, enjoyable, inviting and just as excited as I was about my purchase. I would highly recommend Norma and her team to anyone in search or quality, value, and a long-lasting relationship for your automotive needs. More
Simple and smooth buying process I recently purchased the newly designed Tiguan SEL-R. The vehicle is perfect for a couple of retirees who enjoy road trips. Volkswagen has done an e I recently purchased the newly designed Tiguan SEL-R. The vehicle is perfect for a couple of retirees who enjoy road trips. Volkswagen has done an excellent job with this car.... style, responsiveness and interior finish are all superior. And the “transferable 72 month/72,000 mile bumper to bumper warranty should help keep the trade in value of the small suv higher than others. Norma and Anne were extremely helpful, responsive and transparent. They gave me their best trade in value for my Volvo right up front compared to another dealer who lowballed the first offer and kept calling back with small increased offers. Very pleased to do business with Morong VW. Brad Kirkpatrick More
I just bought a new car...! My older car was having issues- so instead of getting it fixed I thought it best to finally get a new one.. The great part was my service dealer could My older car was having issues- so instead of getting it fixed I thought it best to finally get a new one.. The great part was my service dealer could talk with the salesman across the street and they were prepared to help me right then. I had great service both in getting a trade in amount and finding the right car for me. More
Best Customer Service The Morong team didn't disappoint - their customer service just can't be beat by any other dealership in the area. I knew exactly the car I wanted whe The Morong team didn't disappoint - their customer service just can't be beat by any other dealership in the area. I knew exactly the car I wanted when I walked in the door. They didn't have the exact color on the lot, but were able to find the perfect car for me that same day. By the end of the week I was driving home in my new Tiguan. Easy process, great attention to detail, fair price. More
Great expierence Bought a 2019 Beetle yesterday. Great experience dealing with John, Matt, Jordan and Anne. The easiest car transaction we have have ever had. Thank yo Bought a 2019 Beetle yesterday. Great experience dealing with John, Matt, Jordan and Anne. The easiest car transaction we have have ever had. Thank you to all that helped make it so easy. Thanks to the detailer, the car is beautiful. More
Happy Happy Happy What a great experience buying a new car! We did our internet research and really knew what make, model and color car we wanted to buy. We located a What a great experience buying a new car! We did our internet research and really knew what make, model and color car we wanted to buy. We located a car in Mass (2.0 S Platinum Grey convertible) and almost purchased it, sight unseen, over the phone. But with all the hassle of registering an out of state vehicle in Maine, we decided to see if one was available locally. We found the perfect car at Morong VW in Falmouth. This one was a 2.0 SE grey convertible and cost about 4K more than the other car. We talked with Matt Sowles, the general manager, who referred us to John Phillips. We explained our situation and with just a little bit of negotiation we received a much better deal than the one in Mass, so we told John we would buy this car sight unseen. Since a nor’easter was supposed to hit early the next morning, we decided we would pick the car up in an hour. Jordan Lee Bolduc, the finance manager, immediately began working on our paperwork so it would be ready when we arrived. When we get to Morong we met Ann Cote, the sales manager, (and a very nice lady) who introduced us to John. John already had the car detailed (thank you detailer) so when we arrived it was sitting there gleaming. Jordan (another nice lady) took us into her office and finished all the signings of documents in twenty minutes. John then went over a few things about the car and away we went. This car is really for my wife, since she had a grey 2008 VW convertible that she liked a lot. She is super pleased with it and is looking forward to springtime and driving with the top down. Thanks to all the people at Morong for making this such a pleasant experience. More
Great experience Andy Rogers made my car buying experience pain free. My partner worked with Andy a couple of years ago and had a great experience. I had a very specif Andy Rogers made my car buying experience pain free. My partner worked with Andy a couple of years ago and had a great experience. I had a very specific goal and decided to work exclusively with Andy to get the car I was looking for at a price I was comfortable with. Andy was very patient and thorough over several months. The Morong team were flexible and we were ultimately able to come to an agreement that was really fair. I would highly recommend Andy and Morong. It's clear they are more interested in a long term relationship with their clients than a one and done sale. That means a lot. More
Best Salesman Ever! From the time I called to test drive a car through the negotiation process and the pick up of my new vehicle, Andy Rogers was fantastic. I was so imp From the time I called to test drive a car through the negotiation process and the pick up of my new vehicle, Andy Rogers was fantastic. I was so impressed at his professionalism, knowledge and most of all his customer service skills. I have purchased many new vehicles over the years and my interactions with Andy were by far the very best! I bought my car at a really good price and Andy spent well over an hour explains all the options, etc. He also told me to come back or call him any time if I had additional questions and he was sincere about that. I’m a Morong fan for life because of Andy Rogers and have already referred 2 prospective buyers. Thank you Andy and Morong! More
New Car Acquistion Highest level of professionalism and friendliness was demonstrated throughout the entire process: from test drive, to car selection, acquisition optio Highest level of professionalism and friendliness was demonstrated throughout the entire process: from test drive, to car selection, acquisition options, paperwork completion, and final delivery. David Menapace was extremely patient and helpful as we explored leasing options, and John Phillips was the same as he explained the technological functionality available in the new vehicle. Jordan Lee Bolduc was excellent in explaining the essence of every document presented for signing. John's follow-up post delivery has been outstanding. I feel very positive about the entire experience. And, yes, I just love the car! More
Extremely positive car shopping experience. The dealership is approximately 90 miles from my home, but was well worth the drive. The discounted price for the vehicle that we bought was advertis The dealership is approximately 90 miles from my home, but was well worth the drive. The discounted price for the vehicle that we bought was advertised on the Morong Audit Website and I received a fair trade-in offer for my vehicle prior to visiting. With the exception of completing paperwork, the majority of the work associated with buying a car was completed prior to my visit. John Phillips was extremely responsive and I am satisfied with the deal and the trade. More