Mt. Ephraim Chrysler Dodge - Service Center

Excellent service from check in to check outThanks to Excellent service from check in to check out Thanks to the service team at Mt Ephraim especially Joe Guinta and Jennifer for prompt and courteous exp Excellent service from check in to check out Thanks to the service team at Mt Ephraim especially Joe Guinta and Jennifer for prompt and courteous experience More

We had a battery replaced then had issues with the electrical system shortly after. Noticed it upon pick up that the seat memory wasnt working. Called and asked if that could be due to the new batter electrical system shortly after. Noticed it upon pick up that the seat memory wasnt working. Called and asked if that could be due to the new battery and was told they’d have to test. Because it was clearly associated with the work done I was told to bring it in and they’d run a diagnostic test on the system at no cost. I said it was difficult to find time to bring it in but noticed there was an oil change due. They said that would be fine to bring it in when I could. During the time from then until when I brought it in for an oil change the seat memory started working. I still wanted them to run the diagnostic test to see if any error codes to tell us if it was related to the battery or something else. When my wife dropped off the van they tried charging her for the diagnostic test!! I’m not sure what changed but it was no longer what we were told initially and it seems to be working momentarily so we didn’t do it. I’m disappointed because clearly Chrysler’s fall apart after the 36 month mark and that’s why no one wants to be responsible for it if there is in fact a short or electrical issue related to replacing the battery. After researching more there seems to be a whole host of problems I could be in store for after that period of time along with some very costly ones. I can’t say that I’ll buy another Chrysler ever again after going through this. I feel they should have honored it for free as they would have if I had the time to bring it in as soon as I noticed the issue. I’m certain they wouldn’t have even tried charging for it then. It’s disappointing and goes to show that even service beyond the 36 month mark won’t be something you want to deal with on a Chrysler. More

I had a great experience. I was waited on as soon as I walked in. Good service from everyone that I encountered. Definitely my go to dealership. walked in. Good service from everyone that I encountered. Definitely my go to dealership. More

Excellent timely and satisfactory service! Joe Giunta-THE single main reason I use the dealer for my repairs. He calls when he promises, repairs completed as promised. Totally trust Joe! Joe Giunta-THE single main reason I use the dealer for my repairs. He calls when he promises, repairs completed as promised. Totally trust Joe! More

The service center Joe is very nice.Explains everything that's going to be done on the car and the cost. Can always get fast appointment that's going to be done on the car and the cost. Can always get fast appointment More

Everyone was Excellent!! Fast service ! and very friendly! Defiantly bring my jeep again! And i tell all my family and friends to come here! Highly recommended! friendly! Defiantly bring my jeep again! And i tell all my family and friends to come here! Highly recommended! More

On time service! My time is valuable to me and evidently to Mt. Emphraim Dodge because they had me in on time and out in a reasonable time. Joe took care of paperwork My time is valuable to me and evidently to Mt. Emphraim Dodge because they had me in on time and out in a reasonable time. Joe took care of paperwork quickly. More

Great service and they are always pleasant! I have been going there for many years and they have always been consistent in every interaction Thanks going there for many years and they have always been consistent in every interaction Thanks More

Had my Dodge Ram 2500 serviced there since I purchased it from Mt Ephraim. Service has been a pleasant experience with good work so far! Cost is about standard for dealerships but I prefer going where I know from Mt Ephraim. Service has been a pleasant experience with good work so far! Cost is about standard for dealerships but I prefer going where I know it will be done right by certified mechanics. Making an appointment is easy with there online site and they do keep track in there records and will remind you when you are usually due for service! I would definitely recommend Mt Ephraim for service if you need a place to go! More

Great service department. I've been mostly dealing with Joe for all of my 2015 Dodge Ram service needs. If there is something that I'm concerned about he always gets back to me with an answer. Very dependa Joe for all of my 2015 Dodge Ram service needs. If there is something that I'm concerned about he always gets back to me with an answer. Very dependable. More